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Monies fraudulently taken from my account

Posted: Tue Mar 21, 2023 11:49am
9 replies400 views2 members subscribed
Austin 3363

Posts: 45

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Location: Torrevieja

Joined: 17 Dec 2019

Has anyone had monies taken fraudulently from there Sabadell debit card. If so was a police report required.

Kenneth1

Posted: Tue Mar 21, 2023 11:58am

Kenneth1

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Posted: Tue Mar 21, 2023 11:58am

I think you will have to explain a bit more if you are expecting any help. You can see on your Banco Sabadell app where the amount was withdrawn. 

How, when, where. did this happen. 

Austin 3363

Posted: Tue Mar 21, 2023 12:16pm

Austin 3363

Original Poster

Posts: 45

20 helpful points

Location: Torrevieja

Joined: 17 Dec 2019

Posted: Tue Mar 21, 2023 12:16pm

Kenneth1 wrote on Tue Mar 21, 2023 11:58am:

I think you will have to explain a bit more if you are expecting any help. You can see on your Banco Sabadell app where the amount was withdrawn. 

How, when, where. did this happen. 

Thanks for your reply. I was able to see the transaction when it happened as I get notifications of monies leaving my account. Incidentally as I was looking at my app more money was taken. I immediately contacted the bank but was told they did not recognise where the money was taken to. I put in a claim subsequently but was told I needed a police report. The amount taken in total was approx 400€. 

killjoy

Posted: Tue Mar 21, 2023 12:22pm

killjoy

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Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Tue Mar 21, 2023 12:22pm

Hard to understand but anyone who knows your account number can charge it, and YOU are required to protest within a certain tinme limit, and it's assumed that any lack of such protest produces conformity. Crooks use hightec and read you card details NFC w/o you getting even aware. Whenever you withdraw cash from an ATM or pay at the superstore make sure nobody is closer to you than at least 12 ft.

Relyat

Posted: Tue Mar 21, 2023 12:26pm

Relyat

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Posted: Tue Mar 21, 2023 12:26pm

I had a fraudulent transaction originating from a place in the UK that I have never been to, whilst I was in San Sebastian. This could be evidenced by me using my card there. 

The National Police would not take a Denuncia without a reference number from Sabadell. On attending Sabadell they said that a Denuncia was not necessary. They cancelled my card and ordered a new one immediately and the stolen money (which was an online purchase from a British supermarket) was repaid to my account within the week. 

One visit to a branch, not my "home" branch I might add, all done. 

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Kenneth1

Posted: Tue Mar 21, 2023 1:09pm

Kenneth1

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Joined: 3 Feb 2017

Posted: Tue Mar 21, 2023 1:09pm

I use your app to block your card and then order a new card. 

tebo53

Posted: Tue Mar 21, 2023 3:09pm

tebo53

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Joined: 29 May 2018

Posted: Tue Mar 21, 2023 3:09pm

Amazon allowed money to be charged to my account by way of gift vouchers !!

When I complained to Amazon customer services they gave me the runaround and then they cancelled my account that I'd had for many years....

Steve 

Jan1961

Posted: Mon Mar 27, 2023 3:49pm

Jan1961

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Posted: Mon Mar 27, 2023 3:49pm

Austin 3363 wrote on Tue Mar 21, 2023 11:49am:

Has anyone had monies taken fraudulently from there Sabadell debit card. If so was a police report required.

iI had 394€ taken from my Caixa bank account when I was online in December. You report to the bank first they give you relevant paperwork and then you take that and make the denuncia at the police station and then take that back to your bank. Now, that’s the procedure, however I hope you have more luck than me as Caixa bank fraud department have refused to reimburse me. I am still pursuing it. Good luck.

Austin 3363

Posted: Mon Mar 27, 2023 5:58pm

Austin 3363

Original Poster

Posts: 45

20 helpful points

Location: Torrevieja

Joined: 17 Dec 2019

Posted: Mon Mar 27, 2023 5:58pm

Jan1961 wrote on Mon Mar 27, 2023 3:49pm:

iI had 394€ taken from my Caixa bank account when I was online in December. You report to the bank first they give you relevant paperwork and then you take that and make the denuncia at the police station and then take that back to your bank. Now, that’s the procedure, however I hope you have...

... more luck than me as Caixa bank fraud department have refused to reimburse me. I am still pursuing it. Good luck.

I think I am very fortunate in as much as having reported the fraud to my bank and making a report with the police I had the monies taken from my account returned to my account.

Jan1961

Posted: Mon Mar 27, 2023 7:02pm

Jan1961

Helpful member

Posts: 240

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Location: Salinas

Joined: 21 Jul 2016

Posted: Mon Mar 27, 2023 7:02pm

Austin 3363 wrote on Mon Mar 27, 2023 5:58pm:

I think I am very fortunate in as much as having reported the fraud to my bank and making a report with the police I had the monies taken from my account returned to my account.

That’s great news.

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