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SEPA Direct Debit Mandate

Posted: Thu Nov 7, 2019 1:19pm
4 replies40 views2 members subscribed
Leafy211

Posts: 92

Location: Torrevieja

17 helpful posts

Is anyone able to point me in the right direction to find the SEPA Direct Debit Mandate for AGAMED (Aguas del Arco Mediterráneo S.A)?  Im not having any luck locating it so far! :-)

Fingers crossed and look forward to hearing from you

Louise 

jimtaylor

jimtaylor

Legendary helpful member

Thu Nov 7, 2019 3:43pm

Posts: 4195

Location: Mudamiento

5703 helpful posts

Posted: Thu Nov 7, 2019 3:43pm

If you register online with AGAMED, you can then go to the following and follow the prompts to set up a direct debit:

https://www.agamed.es/en/bill-payment

However, I've not seen anything in the Brexit reports about SEPA. If you pay from a Spanish or other EU bank account then I can't envisage a problem, but if you pay from a UK account at present, then that may not be possible post-Brexit.

Leafy211

Leafy211

Original Poster

Thu Nov 7, 2019 4:28pm

Posts: 92

Location: Torrevieja

17 helpful posts

Posted: Thu Nov 7, 2019 4:28pm

Hi Jim

When i go to the section to update bank details and it states

'Your request will be provisional until you send us the SEPA direct debit mandate. When completing the operation you will be able to download the document, sign it and send it using Contact us .
For more information visit http://www.sepaesp.es'I have input my bank details, which seem to have been accepted then.  Then a link to 'download sepa' is offered, but it doesnt work for me.In fact, unfortunately none of the links on the website seem to want to work for me properly, including the link from the page you have included (Pay your bills by Direct Debit).  Might be my computer .. but seems to be working ok otherwise.  

jimtaylor

jimtaylor

Legendary helpful member

Thu Nov 7, 2019 4:45pm

Posts: 4195

Location: Mudamiento

5703 helpful posts

Posted: Thu Nov 7, 2019 4:45pm

Louise, I don't know. All the links I tried worked fine, but I obviously couldn't register and follow through as I'm with a different water company.

All I can suggest is that you try a different web browser, or even a different computer.

Hopefully someone else who gets their water from AGAMED will chip in.

Leafy211

Leafy211

Original Poster

Thu Nov 7, 2019 4:53pm

Posts: 92

Location: Torrevieja

17 helpful posts

Posted: Thu Nov 7, 2019 4:53pm

thanks Jim - ill try that.

:-)

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