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Anyone had dealings with IPTV company?

Posted: Tue May 7, 2019 7:45pm
3 replies138 views2 members subscribed
Paloma

Posts: 4

Location: Alcoy

Joined: 19 Oct 2018

Anyone had dealings with IPTV company called Smart IPTV Hosting? I'm having considerable difficulty with a particular issue and wold like to hear from any of their customers!

Andrew65

Posted: Tue May 7, 2019 10:44pm

Andrew65

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Posts: 728

672 helpful points

Location: La Marina

Joined: 29 Dec 2016

Posted: Tue May 7, 2019 10:44pm

I wouldn't hold out much hope of getting anything in the way of customer service from any of these companies, as they are providing an illegal service to begin with. 

Paloma

Posted: Wed May 8, 2019 7:25pm

Paloma

Original Poster

Posts: 4

Location: Alcoy

Joined: 19 Oct 2018

Posted: Wed May 8, 2019 7:25pm

Thank you Andrew, as an update....you'd be surprised what an excellent level of suddenly polite customer service you can get when you advise a company of the relevant Spanish and EU consumer legislation, the right of the customer to use the hoja de reclamaciones, a denuncia, reporting to Hacienda de España, HRMC in the UK, the trading standards office in Spain and the UK and finally...the determination to go to the small claims court in Spain!

Andrew65

Posted: Wed May 8, 2019 7:32pm

Andrew65

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Posted: Wed May 8, 2019 7:32pm

Glad you got it sorted.

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Airport Service Taxi Mil Palmeras  Torre de la Horadada
Gran Alacant Insurances
Thy Will Be Done
interior building work
Blacktower Financial Management
ASSSA Insurance
AA Free English TV
Car Key Solutions
Espana Dream Properties
Gentlevan Removals
James Spanish School
Jennifer Cunningham Insurances SL
Expat Services
Costa Blanca Building Specialists
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