Bus pass

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Now you can already apply for the new TARJETA CIUDADANO –citizen card- to be able to keep on enjoying public transport bus service.

This card will also be valid as an access to the CMO and some museums entrance.

How can you update or get your public transport card?
Place: Oficina de Transporte público, inside of “La Plasa”
Opening hours: 8:30am – 13:30pm monday to friday (appointment required).
Bookings : Oficina de Transporte público, inside of “La Plasa”
Requirements: you need to be registered at the Torrevieja’s padrón and be free of any debts towards local administration.
Issuance fee: 7€ (renewable annually at no cost).
Documents required: DNI, NIE, tarjeta de residencia or passport (original ones)

FAQ:

1. Do I need to be registered in the padron Municipal a minimum of years?

   No. You have to be registered at the time of requesting the card.

2. If I register as resident in another town, I can still use the card?

   No. The card will be canceled when it detects that you're not registered in Torrevieja Municipal Padron

3. I can apply the card from another person (my husband, brother, etc.).?

   No. To get the card, it requires the physical presence of the applicant, given the need to take a picture that identifies you.

4. If I am retired, I have to pay the card?

   Yes, but then returned 7€ to all pensioners and those receiving Aid to pensioners and retirees who annually awards the Torrevieja Townhall. It is mandatory to fulfill all requirements to receive this aid.

5. I can provide proof of payment that I got with my printer to make payment online through my bank?

   Yes

6. What happens then if I am not registered as citizen in Torrevieja?

   In that case the cost is 1,35€ per trip. One of the advantages of being registered in Torrevieja is the Bus City Card at a very low cost (7€/year)

Recommendations:

One of the unique aspects of being a resident of Torrevieja is that the city offers a free bus service for one and all; if you are on the padron. However, the system has been widely abused, mainly by those who just visit on holiday, sign on the Padron, then sign off again but not until they have the correct documentation for their free buss pass! The abuse of the system has been costing the Town Hall hundreds of thousands of euros over the years! All that will change from the end of the month as Torrevieja introduces a new ‘smart’ card for the Bus System.

Hello

 You have to be a resident to apply for a Citizens Card ( bus pass) & take your TIE or Residencia proof with you when you apply.

Cheers

Elinspain

Hello

Some of this is old information as these things never get updated.  The €7 is not refundable, You only pay that on initial application - when you renew it is free and the fare is currently €1.50 per journey

Cheers

Elinspain

Thanks for reply does that mean we can't get a bus pass or can we register for residence and get a pass or because we only here 6months of year we can't get residence thanks

Hello

 I assume you are not British with UK passports otherwise as a non resident  visitor, you can only stay 90days in every rolling 180 days ( since Brexit).This is quite a long & expensive process that starts by applying for Visas at the Spanish Embassy in the UK

 If this doesn't apply, you cannot get a bus pass -  unless you intend  to live here & apply to become residents.

, then you will get a TIE card.

Cheers

Elinspain

Thanks for the reply we are british uk residents with uk passports we stay here 3months then back for 3 months then here again for 3 months thanks 

you can get a mobilis travel pass from the bus drivers in torrevieja.  it cost 2 euro. you then have to load the card with a 20 euro payment. then you can use the buses in torrevieja the fare is 1 euro 20 and it will deduct this from your card. when you haven't got enough money on the card to cover a trip you load it up again. this card does not have an expiry date. I got one before I got my free bus pass, and my son is now using it while he is here. it saves on finding change for the bus, and when you get the ticket it will tell you how much you have left on the card. this might be an option for you? 

Hi 

Is the  new Smart card replacing the existing bus pass? Can the original bus pass still be used after the end of the month, or do I need to apply for a new one? Many thanks.