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Help!! I need help connecting a pos receipt Xprinter to my Android Tablet.

Posted: Mon May 13, 2019 9:40am
2 replies42 views
Bonnie

Posts: 22

3 helpful points

Location: La Marina

Joined: 18 Aug 2017

Help!! I need help connecting a pos receipt  Xprinter to my Android Tablet. The ethernet printer is  for ios network & android. It also has bluetooth.

when i use the driver on my laptop is tells me the printer is in Error state. What can i do? Advise is urgently needed.

I can not get the bluetooth recognised on my tablet.

Many thanks in advance!

Bonnie

Posted: Mon May 13, 2019 12:22pm

Bonnie

Original Poster

Posts: 22

3 helpful points

Location: La Marina

Joined: 18 Aug 2017

Posted: Mon May 13, 2019 12:22pm

Thanks for your reply! I have uploaded a pic of the self test slip. It definitely is ethernet. It came with its own small disc to install the manuals & Driver.

The only cable provided is for the mains electric.

I get so far with the instalation but when it Should be giving me the test print, my laptop windows, tells me the printer is in error state.

I need to know what to do to fix it?

Bonnie

Bonnie

Posted: Mon May 13, 2019 4:47pm

Bonnie

Original Poster

Posts: 22

3 helpful points

Location: La Marina

Joined: 18 Aug 2017

Posted: Mon May 13, 2019 4:47pm

No i have a driver to install on windows 10.

However, i do appreciate your help. But after i complained to the people i purchased it from, they tell me that they sent me the wrong printer & that this one is not Bluetooth, so i have to send it back. 

Days of trying to work it out for nothing!

Best wishes

Bonnie.

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