IKEA kitchen still not finished

Hi Betty

I seem to remember your original post about this and some discussion about worktop, this is terrible!

Can I ask you to remind me, what worktop have you gone with?

Furthermore, have IKEA installed the kitchen (or provided the installer) 

I find it difficult to believe that someone would commence a kitchen removal and install with the knowledge that no worktop is available!?!

My suggestion would be to go into IKEA, (try to) be calm and demand to speak to someone in management and explain the problem and seek help and perhaps even compensation for the disruption. There ARE English speaking managers in IKEA, I have dealt with them in the past and generally found them to be very helpful.

I would never start a kitchen removal/install without having the full materials, however, when natural stone or specialist worktop is required, there is the need to have the provider come and measure up when all the based units are in.

All that said, there are always temporary solutions to assist the homeowner, you clearly have had extremely bad service from the installer. The issue now, August is time off for most locals in Spain!

Please keep us updated and I hope you get your matter resolved sometime soon

Hope it helps

Yes it was a Sile stone worktop, and seemingly we should have been told it takes 10-15 days for the worktop to be made, but they forgot to tell us this little bit of information 😡 The kitchen was installed by IKEA. They now say they will give us a temporary worktop until the ordered one arrives, sometime between 19-26 August. We had to get a plumber which cost €60, and we are still have no sink, water or hob. I would never use IKEA again. Also can I say this was not a cheap kitchen. 

Thank you for your reply, much appreciated 

Marie

Dare I ask how you got on with this?!!!

Hi, we finally got it finished on 2nd September. 

Never dealing with them again !! 

Thanks for asking. 

Marie