Posted: Fri Sep 18, 2020 10:06am
Oh dear, Sue, I feel your pain, Seur are the worst 🙄 I've never had a problem with DHL or Correos. After 3 days of waiting in for a Seur delivery, they suggested I pick it up in Rojales. When I went to the photographer's shop, I assumed he was a designated pick-up point, because he opened a store room to get my delivery and I could see lots of other parcels in there too.
If your Spanish isn't strong, I'd suggest using Google Translate to email Seur about future deliveries. In the meantime, you should be able to locate your nearest Seur collection point at this link to their website:
http://help.seur.com/faq/which-is-my-closest-seur-pickup-and-delivery-point-and-what-are-its-opening-hours/
Kind regards,
Kim