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On-line electricity with Iberdrola

Posted: Sat Jun 9, 2018 4:48pm
5 replies199 views5 members subscribed
Linda55

Posts: 68

14 helpful points

Location: Torrevieja

Joined: 13 Jan 2018

Is anyone experiencing problems viewing their current consumption and forecast of next bill due on Iberdrola's website?.Up until now we have been able to access and view both without any problem but now cannot.A reply from Iberdrola states that the distributor has not sent the relevant figures to them but that they will contact them and ask for the distributor to switch the feature back on and say this could take a full billing period to be rectified.Our property is in Jardin del Mar V.

jimtaylor

Posted: Sun Jun 10, 2018 4:32am

jimtaylor

Legendary helpful member

Posts: 5612

8739 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Sun Jun 10, 2018 4:32am

It's not a feature I use, but I've just checked and it comes up with an error message saying they can't produce the information.

I've also checked the Iberdrola Distribution website, and that shows my hour by hour consumption as normal.

Dave Jacko

Posted: Sun Jun 10, 2018 1:12pm

Posts: 67

30 helpful points

Location: Gran Alacant

Joined: 6 Apr 2017

Posted: Sun Jun 10, 2018 1:12pm

Do you have a link for the distribution site,or is it available via the normal login

Cheers

Dave

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paulsav

Posted: Sun Jun 10, 2018 1:40pm

paulsav

Super helpful member

Posts: 1376

1011 helpful points

Location: Villena

Joined: 4 Dec 2015

Posted: Sun Jun 10, 2018 1:40pm

I too would like a link for the distribution site, having recently been changed to a smart meter. I have just received a 1 month bill when it used to be bimonthly, have they just changed it?

Pauline.

jimtaylor

Posted: Sun Jun 10, 2018 1:50pm

jimtaylor

Legendary helpful member

Posts: 5612

8739 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Sun Jun 10, 2018 1:50pm

If you're on a smart meter you get a monthly bill.

Iberdrola Distribution is a different setup. Go to:

https://www.iberdroladistribucionelectrica.com/consumidores/inicio.html

and click on REGISTRATION.

In the first field, enter the CUPS (USPC) number without spaces.

The rest is fairly intuitive.

Linda55

Posted: Sun Jun 10, 2018 6:16pm

Linda55

Original Poster

Posts: 68

14 helpful points

Location: Torrevieja

Joined: 13 Jan 2018

Posted: Sun Jun 10, 2018 6:16pm

Thought you might have to register Jim. We get monthly bills so must have a smart meter. Will give it a try. 

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