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IBI Torrevieja - can i set up direct debit remotely (before i receive my first bill)

Posted: Fri Nov 8, 2019 3:58pm
24 replies382 views7 members subscribed
Leafy211

Posts: 92

Location: Torrevieja

17 helpful posts

Id like to set my direct debit it now, for my IBI which will be payable by me for the first time from next year (so no bill yet to find the CSV? reference number). Ive asked whether this is possible on the SUMA online chat, but didnt get very far, other than to go into a SUMA office .. which is not the electronic solution i was hoping for! :-).  Perhaps that is the only way, but im hoping someone might know different.

Fingers crossed!
Louise

jimtaylor

jimtaylor

Legendary helpful member

Fri Nov 8, 2019 4:34pm

Posts: 4251

Location: Mudamiento

5805 helpful posts

Posted: Fri Nov 8, 2019 4:34pm

You might as well uncross your fingers, Louise, they didn't work!

I can't envisage any way in which you could set it up online in advance just now. Even calling the helpline would require you to provide the CSV number.

I also doubt that visiting a SUMA office would help. You may own the property now, but if you have a nice lottery win and swap it for a bigger one, then you won't be the owner on January 1st, and I think SUMA would be unlikely to entertain you before that date.

However, if you visit them next year then you might be able to do it. 

And if you get yourself an electronic certificate by then, you might be able to do it online. An electronic certificate bears your NIE number, which should collate with that number on the SUMA database, so if you get into your data then you could do it online after all.

Leafy211

Leafy211

Original Poster

Fri Nov 8, 2019 5:45pm

Posts: 92

Location: Torrevieja

17 helpful posts

Posted: Fri Nov 8, 2019 5:45pm

Darn it!  Im going to have to stop living in this state of perpetual hope :-)

Is the electronic certificate, that you mention Jim, '[email protected]'?  i tried to find the page to start the registration process, but all i could find was explanations about how it works!  Although by then, I must admit, Id almost lost the will to live :-)

Joejones

Joejones

Helpful member

Fri Nov 8, 2019 9:09pm

Posts: 189

Location: La Mata

132 helpful posts

Posted: Fri Nov 8, 2019 9:09pm

Hi Louise :)

I tried this and unfortunately you wont get far until you receive your first bill. Once you get your bill you can go online and set up a direct debit. You get a set amount of time to pay the current bill and set up your direct debit with the CSV number. After that, you will need to apply for a new CSV number and this can only be done in person at the SUMA office, on via telephone. I did it via telephone (£25 for the call) from the UK and then made sure I set up the direct debits asap!!

Sadly they only set up 2 of the direct debits! Luckily my mum was at my place when our next bill arrived (mid Sept), so she sent me photos of it and I took it from there. Best advice I can give you is wait until your bill is due and make sure you either get to the SUMA office or be at your apartment in late Sept/early Oct.

Good luck xx 

Leafy211

Leafy211

Original Poster

Fri Nov 8, 2019 9:52pm

Posts: 92

Location: Torrevieja

17 helpful posts

Posted: Fri Nov 8, 2019 9:52pm

It feels like 1969 and not 2019! :-)

Fingers crossed i can be at the flat at the right time ...:-)

Louise 

Joejones

Joejones

Helpful member

Fri Nov 8, 2019 11:56pm

Posts: 189

Location: La Mata

132 helpful posts

Posted: Fri Nov 8, 2019 11:56pm

You will get used to their ways :) 

We were 3 months late paying our first bill and they weren't bothered in the slightest, so don't fret if you miss it. Just means a phone call or trip to the office.

Leafy211

Leafy211

Original Poster

Sat Nov 9, 2019 12:02am

Posts: 92

Location: Torrevieja

17 helpful posts

Posted: Sat Nov 9, 2019 12:02am

Ahh that's good to hear - puts my mind at ease :-)

Kimmy11

Kimmy11

Legendary helpful member

Sat Nov 9, 2019 12:36am

Posts: 1716

2065 helpful posts

Posted: Sat Nov 9, 2019 12:36am

Hi Louise,

You should receive your bill (in Spain) in late July/early August and it will be payable by around 6th October.  Once you have it, you can log on to www.suma.es and pay it with your debit card.  If you set up a direct debit, SUMA will take the payment in early September.

Kind regards  

Kim

Leafy211

Leafy211

Original Poster

Sat Nov 9, 2019 1:04am

Posts: 92

Location: Torrevieja

17 helpful posts

Posted: Sat Nov 9, 2019 1:04am

Many thanks Kim. I'll use that to work out my trips next year .

Take care

jimtaylor

jimtaylor

Legendary helpful member

Sat Nov 9, 2019 4:51am

Posts: 4251

Location: Mudamiento

5805 helpful posts

Posted: Sat Nov 9, 2019 4:51am

An electronic certificate is a lot easier to use than [email protected], but you need to be in Spain to get one:

Jim's Guide - Electronic certificates


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