Curenergía let down

Posted: Sat Mar 4, 2023 9:49pm

5 replies147 views1 member subscribed

Posts: 22

Joined: 3 Feb 2023

Hi everyone really need some help. We are trying to get our leccy suppy reconnected. Previous supplier was Curenergía. All bills paid. Completed all contract details. Now have been told its been refused by the distributor because we dont have a spanish contact number. This was mums home and we've taken it over as she passed away. Really confused we are in the uk and want to use the property as a holiday home. But no electricity. What can i do. Need some advice please at im really confused and frustrated over this. Please assist. Thanks in advance

Chris

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Posted: Sat Mar 4, 2023 10:47pm

Darro

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Posted: Sat Mar 4, 2023 10:47pm

Not much you can do from UK other than perhaps give the number of a friend etc. in Spain, if you have anyone. It can always be changed later.

You could look into the world of 'virtual numbers'.

For the future definitely get a Spanish SIM, it need not cost more than €10-12/mth - I recommend Lobster (Movistar) but but first check which network provides adequate coverage where it's needed.

Even as a holiday home for sure you'll be coming across situations for which a Spanish number is a must.

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Posted: Sat Mar 4, 2023 11:16pm

Aikidoamigo

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Posted: Sat Mar 4, 2023 11:16pm

I think you need / its an NIE number to contract with utility companies

Quick, Good, Cheap…. For your preferred solution pick any two, because you then cant have the third.

so for a solution personally i suggest you employ a lawyer who will sort it all out for you or advise which way to go, they will apply for your NIE number and set everything up.

👍

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Posted: Sun Mar 5, 2023 8:01am

cpw2203

Original Poster

Posts: 22

Location: Torrevieja

Joined: 3 Feb 2023

Posted: Sun Mar 5, 2023 8:01am

Aikidoamigo wrote on Sat Mar 4, 2023 11:16pm:
I think you need / its an NIE number to contract with utility companies
Quick, Good, Cheap…. For your preferred solution pick any two, because you then cant have the third.

Read more...

so for a solution personally i suggest you employ a lawyer who will sort it all out for you or advise which way to go, they will apply for your NIE number and set everything up.
👍

I think you didn't correctly read my post. Contract signed which includes NIE. JUST NO SPANISH PHONE NUMBER.

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Posted: Sun Mar 5, 2023 8:49am

NigeF

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Joined: 14 May 2020

Posted: Sun Mar 5, 2023 8:49am

Hi, you can get a Spanish sim from Amazon UK, all you need then is an old phone to use it in or if your phone accepts 2 sims sorted.

As someone else mentioned, you can get a virtual number, just google Spanish virtual phone number.

Posted: Sun Mar 5, 2023 8:52am

cpw2203

Original Poster

Posts: 22

Location: Torrevieja

Joined: 3 Feb 2023

Posted: Sun Mar 5, 2023 8:52am

NigeF wrote on Sun Mar 5, 2023 8:49am:
Hi, you can get a Spanish sim from Amazon UK, all you need then is an old phone to use it in or if your phone accepts 2 sims sorted.
As someone else mentioned, you can get a virtual number, just google Spanish virtual phone number.

Cheers thats really helpful. Many thanks