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How to change name on contract and direct debit details

Posted: Fri Jan 7, 2022 3:39pm
6 replies135 views2 members subscribed
Amanda49

Posts: 14

2 helpful points

Location: Torrevieja

Joined: 3 May 2019

Hi, I'm looking for advice on utility companies and how to change the name on the contracts from my late mother's to mine. I'm also going to quit using BBVA and paying their rip off charges and use a Wise account to pay the bills so need up update direct debits. 

I'm over in Torrievieja in 2 weeks and have tried updating on the websites but it's impossible due to not having my mother's NIE number. Can I go into Iberdrola and the Agua place or are they appt only as its impossible to make one. Can anyone advise please? 

elinspain

Posted: Fri Jan 7, 2022 3:52pm

elinspain

Legendary helpful member

Posts: 3249

4124 helpful points

Location: La Mata

Joined: 4 May 2018

Posted: Fri Jan 7, 2022 3:52pm

Hello Amanda

 In central Torrevieja both Iberdrola & Agamed have offices ... Iberdrola on Calle Ramon Gallud at the top end close to the harbour, & Agamed  office is 22 Calle   Caballero de Rodas which is the street that runs parallel with Ramon Gallud.  Both of these are walk in offices but often have  people waiting /queueing outside . I would advise you to take as much official paperwork as you have, passport, NIE, bank details etc as I dont know how easy it is

Cheers

Elinspain

Amanda49

Posted: Fri Jan 7, 2022 4:02pm

Amanda49

Original Poster

Posts: 14

2 helpful points

Location: Torrevieja

Joined: 3 May 2019

Posted: Fri Jan 7, 2022 4:02pm

elinspain wrote on Fri Jan 7, 2022 3:52pm:

Hello Amanda

 In central Torrevieja both Iberdrola & Agamed have offices ... Iberdrola on Calle Ramon Gallud at the top end close to the harbour, & Agamed  office is 22 Calle   Caballero de Rodas which is the street that runs parallel with Ramon Gallud.  Both of these are walk...

... in offices but often have  people waiting /queueing outside . I would advise you to take as much official paperwork as you have, passport, NIE, bank details etc as I dont know how easy it is

Cheers

Elinspain

Thank you so much for your reply. Do you know if both the offices are open to the public or appointment only due to Covid? 

Thanks in advance

Amanda

elinspain

Posted: Fri Jan 7, 2022 4:15pm

elinspain

Legendary helpful member

Posts: 3249

4124 helpful points

Location: La Mata

Joined: 4 May 2018

Posted: Fri Jan 7, 2022 4:15pm

Amanda49 wrote on Fri Jan 7, 2022 4:02pm:

Thank you so much for your reply. Do you know if both the offices are open to the public or appointment only due to Covid? 

Thanks in advance

Amanda

Hello

 Open to the public as some people pay all their bills at the offices, but as I said, they get busy at times so you might have to queue for a short while ( Both only open mornings ----- Agamed  until 1.30  Iberdrola until 2.30

Cheers

Elinspain 

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Kimmy11

Posted: Sun Jan 9, 2022 9:46pm

Kimmy11

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Posts: 6870

12563 helpful points

Joined: 8 Aug 2017

Posted: Sun Jan 9, 2022 9:46pm

Hi Amanda,

Have you officially inherited the property from your late mum?  I believe the utility companies will want to see the death certificate.

Kind regards,

Kim

Amanda49

Posted: Sun Jan 9, 2022 10:07pm

Amanda49

Original Poster

Posts: 14

2 helpful points

Location: Torrevieja

Joined: 3 May 2019

Posted: Sun Jan 9, 2022 10:07pm

Hi, thanks for your reply. Yes I have but it was a while ago. I've carried on paying in her name but after buying my sisters share I want to put everything in my name. Why would they need her death certificate? A copy of it is in the deeds, I guess I just take the whole deeds with me. Nothing is ever straight forward 

Amanda

Kimmy11

Posted: Sun Jan 9, 2022 10:43pm

Kimmy11

Legendary helpful member

Posts: 6870

12563 helpful points

Joined: 8 Aug 2017

Posted: Sun Jan 9, 2022 10:43pm

Amanda49 wrote on Sun Jan 9, 2022 10:07pm:

Hi, thanks for your reply. Yes I have but it was a while ago. I've carried on paying in her name but after buying my sisters share I want to put everything in my name. Why would they need her death certificate? A copy of it is in the deeds, I guess I just take the whole deeds with me. Nothing is ...

...ever straight forward 

Amanda

Hi Amanda,

If you have an Inheritance Deed with a copy of the death certificate, I´m sure that will be sufficient, but as you say, nothing is straightforward in Spain.  I helped a friend after her husband died - she even had to legally inherit his half of their car!  Unfortunately, many people don´t find out how different inheritance procedures are in Spain, compared to the UK, until it becomes a problem.  I hope you´re able to get this resolved satisfactorily.

Kind regards,

Kim

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