We recently took possession of our new holiday apartment in Los Dolses on 27 June We had a Connection charge of €400 euros which was paid to builder. This was followed by a bill for €148 when we were in apartment beginning July. We have returned home after 12 days and we have yet another bill for €28 from the electricity company Ionenergia. I know electric charges are expensive in Spain but we have used apartment for 12days !!! Is this normal. We were told the first bill is always high but subsequent bills will be low but the time frame between bills is 2weeks ???? Anyone any experience.
Posted: Fri Jul 19, 2019 6:36pm
We took possession on 27th June we received first bill a week later having only had the apartment a week. Now received 2nd bill 2weeks later ?
Posted: Fri Jul 19, 2019 7:08pm
Its in Spanish. All we know is we have received 2 bills within 3 weeks of taking possession of our apartment.
Posted: Fri Jul 19, 2019 7:44pm
Gracias
Posted: Fri Jul 19, 2019 8:24pm
Helpful member
Hi there, we had similar bills for a new build for similar period.
After querying with our lawyer and our sales agent, we’ve ascertained that the builders charged €400 fee to do the work surrounding the connections (GAMA) , then Iberdrola took Direct Debit for €148 for the initial connection and meter or whatever. Then the smaller amount of €15 in our case was normal monthly bill DD
I am waiting with anticipation to see what the next Direct debit may bring after we’ve been there for 3 weeks with the air con on full blast! 😀
Rhian
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Posted: Fri Jul 19, 2019 8:39pm
Thanks. Thats really helpful. So basically the builder and electricity comp charge you for SUPPLYING the electricity! Many thanks again.
Posted: Fri Jul 19, 2019 9:08pm
Helpful member
Yep, that seems to be it!
Posted: Sat Jul 20, 2019 12:43pm
Thanks mate. All very confusing and not speaking Spanish dont help. Cheers
Posted: Sun Jul 21, 2019 1:29pm
I copy any Spanish text and then paste into google translate , it gives you tge general idea and works a treat, try it
Posted: Sun Jul 21, 2019 2:26pm
Yes weve done that. We just dont understand the billing process. Cheers
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