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Flights

Posted: Sun Mar 22, 2020 9:49pm
6 replies603 views6 members subscribed
DonnaB71

Posts: 15

Location: Villamartin

Joined: 1 May 2019

Hi there, we were due to come out to Spain in April with Ryanair...the departure flight from UK has now been officially cancelled and I've applied for a refund. My worry is the return flight from Murcia doesn't show as cancelled which is odd?! Worried that Ryanair won't refund the return flight( don't trust them tbh) Anyone else had the same situation? Many thanks. DonnaB

Cheryl

Posted: Sun Mar 22, 2020 10:34pm

Cheryl

Legendary helpful member

Posts: 2973

3533 helpful points

Location: Albatera

Joined: 8 Jun 2017

Posted: Sun Mar 22, 2020 10:34pm

If you use the link on the cancellation e-mail they sent you it takes you straight to a simple form and if both flights were on the same booking it will all be linked. Don't try going through your booking on their site.

DonnaB71

Posted: Sun Mar 22, 2020 10:56pm

DonnaB71

Original Poster

Posts: 15

Location: Villamartin

Joined: 1 May 2019

Posted: Sun Mar 22, 2020 10:56pm

Cheryl wrote on Sun Mar 22, 2020 10:34pm:

If you use the link on the cancellation e-mail they sent you it takes you straight to a simple form and if both flights were on the same booking it will all be linked. Don't try going through your booking on their site.

Thanks Cheryl. I have applied for the refund on the official email form selecting flights to and from Spain on the booked trip, just thought it was strange that the return flight does not show red and cancelled yet too. Bit suspicious of Ryanair. 😣

Deborah59

Posted: Sun Mar 22, 2020 11:03pm

Posts: 42

22 helpful points

Location: Punta Prima

Joined: 5 Mar 2020

Posted: Sun Mar 22, 2020 11:03pm

Cheryl wrote on Sun Mar 22, 2020 10:34pm:

If you use the link on the cancellation e-mail they sent you it takes you straight to a simple form and if both flights were on the same booking it will all be linked. Don't try going through your booking on their site.

Yeah my flight with Iberia express has been cancelled on 8th but return on 22 hasn’t 🤷🏻‍♀️

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Kenneth1

Posted: Sun Mar 22, 2020 11:29pm

Kenneth1

Very helpful member

Posts: 827

888 helpful points

Location: La Marina

Joined: 3 Feb 2017

Posted: Sun Mar 22, 2020 11:29pm

Just give them time, they'll get there in the end. Ryanair alone, fly approx. 400000 passengers a day. 

Diane1980hill

Posted: Sun Mar 29, 2020 11:38pm

Posts: 6

2 helpful points

Location: Villamartin

Joined: 4 Nov 2018

Posted: Sun Mar 29, 2020 11:38pm

Ryanair will refund all. Mine was same flying out in March. I’m still awaiting my refund 

martin lavelle

Posted: Mon Apr 6, 2020 12:21pm

Posts: 34

20 helpful points

Location: Villamartin

Joined: 20 Mar 2017

Posted: Mon Apr 6, 2020 12:21pm

Diane1980hill wrote on Sun Mar 29, 2020 11:38pm:

Ryanair will refund all. Mine was same flying out in March. I’m still awaiting my refund 

I was due to fly out with Ryanair at the end of March but, of course, the flight was cancelled. They gave me three choices but I opted for the refund. A number of days later I was sent another email telling me that due to the backlog it would take some time  to process my transaction. The money still hasn't been refunded to my account so, I suppose, I will just have to wait and hope. Do get the impression that they will leave it as long as possible, maybe in the hope that you will forget about it and not pursue the matter any further! I have friends who are stranded in Alicante and EasyJet and Ryanair are still letting them book seats on non existent flights home, even though both their fleets are, more or less, grounded. Even though your flight is"unofficially" cancelled they will not let you know that until much closer to the original flight date. 

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