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Finding Seur courier package

Posted: Mon Jun 17, 2024 9:04pm
11 replies5 members subscribed
Hookie

Posts: 5

1 helpful points

Location: Villamartin

Joined: 17 Jun 2024

Hi, l have seen a couple of posts concerning SEUR deliveries. I am at a loss to contact this company. Absolute nightmare. Apparently there is a main SEUR depot where packages originate. Can anybody tell me exactly where it is. The last post l saw located it in Alicante, but where exactly. An address would be great. My problem is that the package is too large for me to use a drop off point and they can not deliver to my address yet l see SEUR van passing my window every day. Please help.

Neil2018

Posted: Mon Jun 17, 2024 9:51pm

Posts: 20

3 helpful points

Location: Gandia

Joined: 21 Oct 2018

Posted: Mon Jun 17, 2024 9:51pm

Don't know if this is of any use? They are the worst couriers I have ever dealt with.

N-332, km. 192, Local C, 03750 Alacant, Alicante, Spain

 https://g.co/kgs/ff8GqKt

Hookie

Posted: Mon Jun 17, 2024 10:09pm

Hookie

Original Poster

Posts: 5

1 helpful points

Location: Villamartin

Joined: 17 Jun 2024

Posted: Mon Jun 17, 2024 10:09pm

Thank for the info. I will check it out later. However, l have just found their main depot just off the AP7 down from the Alicante Airport. I am going there tomorrow morning to check it out. Hopefully, even if they dont have it, they can point me in the right direct. You are right about this company. There is something seriously wrong with their attitude toward small time customers. They could have delivered my package. My address is on google maps and the map would take them directly to the front door. The only reason they get one star on Trustpilot is because you can not review them without giving at least one star.

Neil2018

Posted: Mon Jun 17, 2024 10:23pm

Posts: 20

3 helpful points

Location: Gandia

Joined: 21 Oct 2018

Posted: Mon Jun 17, 2024 10:23pm

Hookie wrote on Mon Jun 17, 2024 10:09pm:

Thank for the info. I will check it out later. However, l have just found their main depot just off the AP7 down from the Alicante Airport. I am going there tomorrow morning to check it out. Hopefully, even if they dont have it, they can point me in the right direct. You are right about this comp...

...any. There is something seriously wrong with their attitude toward small time customers. They could have delivered my package. My address is on google maps and the map would take them directly to the front door. The only reason they get one star on Trustpilot is because you can not review them without giving at least one star.

Yes they are bad, they told the supplier we were never home telling them they had tried to deliver 5 times when we were in. Supplier sent us a replacement via Correos as even when they said it was at the pick up point, it wasn't. Good luck.

Darro

Posted: Tue Jun 18, 2024 12:26pm

Darro

Super helpful member

Posts: 1606

1385 helpful points

Location: Catral

Joined: 8 Sep 2021

Posted: Tue Jun 18, 2024 12:26pm

SEUR have many collection points around the place so use one of them instead of your home address. Same goes for DHL and GLS.

SEUR have two within but a few minutes drive from me and have Had many such deliveries to them with no problems whatsoever.

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Stephanie86

Posted: Tue Jun 18, 2024 12:42pm

Stephanie86

Legendary helpful member

Posts: 2885

2187 helpful points

Location: Lliber

Joined: 4 May 2017

Posted: Tue Jun 18, 2024 12:42pm

Darro wrote on Tue Jun 18, 2024 12:26pm:

SEUR have many collection points around the place so use one of them instead of your home address. Same goes for DHL and GLS.

SEUR have two within but a few minutes drive from me and have Had many such deliveries to them with no problems whatsoever.

Ditto, what he sad.

Hookie

Posted: Tue Jun 18, 2024 2:09pm

Hookie

Original Poster

Posts: 5

1 helpful points

Location: Villamartin

Joined: 17 Jun 2024

Posted: Tue Jun 18, 2024 2:09pm

Thanks for info. Unfortunately it is not possible to request drop off point for large items. However, l found the Seur main depot for sorting and distribution of packages for our area. The address is: c.del Marco,S/N, 03114, Alicante. If you have a problem with a package and it is an important item l suggest you go direct to the main depot. It may save a lot of aggrevation and time wasteing. The SEUR tracking and commmuication is impossible. You can not talk to anyone. It the brave new world of AI. You will not be able to talk to one of those useless human beings. AI is a much better way to piss you off 

Map

Golandrina

Posted: Tue Jun 18, 2024 4:01pm

Golandrina

Super helpful member

Posts: 1701

1250 helpful points

Location: Almoradí

Joined: 24 Mar 2018

Posted: Tue Jun 18, 2024 4:01pm

Hookie wrote on Mon Jun 17, 2024 9:04pm:

Hi, l have seen a couple of posts concerning SEUR deliveries. I am at a loss to contact this company. Absolute nightmare. Apparently there is a main SEUR depot where packages originate. Can anybody tell me exactly where it is. The last post l saw located it in Alicante, but where exactly. An addr...

...ess would be great. My problem is that the package is too large for me to use a drop off point and they can not deliver to my address yet l see SEUR van passing my window every day. Please help.

Worst courier service I have dealt with.  However, try this website:  https://www.tiendeo.com/Tiendas/alicante/seur    

Whelts

Posted: Tue Jun 18, 2024 7:22pm

Posts: 25

16 helpful points

Location: Cabo Roig

Joined: 2 Apr 2023

Posted: Tue Jun 18, 2024 7:22pm

I have recently received a large package from SUER and when I made the order I was told that if they were unable to deliver, it would go to their local distribution point which for me (La Zenia) would be in San Miguel opposite the petrol station. 

You could try there?

Hookie

Posted: Tue Jun 18, 2024 7:36pm

Hookie

Original Poster

Posts: 5

1 helpful points

Location: Villamartin

Joined: 17 Jun 2024

Posted: Tue Jun 18, 2024 7:36pm

That is good to know. I know of the location as l  had a need to go looking for a previous package and that was one of the pick up points l checked out.

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