Help with reporting illegal tourist licences

Flyingduck81 wrote on Mon Aug 17, 2026 8:38pm:

Ask google "Who do you report illegal tourist lets to?"
Really the president of the community should be taking this on and then the administration company but if they are just ignoring you and the illegal activities on the community, then google is your friend!

randerson4043 wrote on Tue Aug 18, 2026 12:44pm:

I reported it to the Valencian Tourist Board. Just like you, the tourist licence was registered to another property in La Zenia, not Villamartin. It must have worked because the property I reported no longer does short term rentals with Sunrise apartments. Its on a long term let now. 

They will want to know the castral reference for the properties. I used the castral website https://www.sedecatastro.gob.es/ and zoomed in on the map until I found the property. ...

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You also need a digital signature, if I remember correctly, to use the electronic office of the Valencian tourist board.

Hope this helps.

Bee2 wrote on Mon Aug 17, 2026 11:14pm:

I just wonder why you would bother. 

Bee

randerson4043 wrote on Wed Aug 19, 2026 2:25am:

Hiya

We did not report them to the police.

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The people renting the apartment were not, as far as we were aware, doing anything wrong. Our concerns related to the management of the property and the new owners. I have no objection whatsoever to people legally renting out their apartments.

There were some concerns when a group of eight people were staying in an apartment that was only supposed to accommodate four. However, they said they were the new owners, and it was possible that they were. 

On one occasion, a woman came up the wrong stairwell and attempted to access the wrong apartment. On another occasion, the keyholders failed to turn up to let the tenants into the apartment, and the tenants asked whether we could contact the management company to come out and assist them. At that time, we did not even know who the management company was.

I reported the matter in September 2024, and I believe the apartment advertisement had disappeared from Booking.com, Airbnb and the Sunrise website by December 2024.

The Tourist Board did not inform me of the outcome of its investigation, but at least reporting the matter appears to have stopped the fraudulent use of a tourist licence.

I would imagine you should receive some communication from your denuncias

Chriskeith64 wrote on Wed Aug 19, 2026 10:24am:

Thank you so much for your reply. We have had 2 occasions where the owner didn’t fix the problem of a leak in the shower and this resulted in our bathroom ceiling having a hole with water pouring in. He has allowed mould to grow in his hallway due to the leak and because he is using a fake tour...

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...ist license number that would make the insurance invalid so we would have to pay for any damage. Our neighbour is still waiting for their tourist licence to be issued nearly 2 years of waiting so they are abiding by the rules. The booking platform is part of this scam having 4 properties with the same number and they have blocked our calls. I’m pleased that it didn’t take too long for the tourist people to take action as guests staying in the apartment are not aware that they are staying in an illegal accommodation and they would not be covered if they were injured or needed to claim compensation due to the insurance being invalid.

Thanks once again for your reply which has given us some hope.