Posted: Thu Jul 5, 2018 11:28pm
We have two vehicles plus house insurance with LS. Nearly 12 months ago we had a burst water main, unfortunately our side if the meter. The first we knew was water bills if 1k euro. Got person to come, find leak and repair, received invoice and paid it. Gave invoice to broker who put in the claim, returned not enough information on invoice, got in touch with plumber and asked him to detail every action taken and part needed. We had taken water bills covering relevant period, LS wanted bills of current year plus bills from previous year to compare. Then we had to get back in touch with plumber as not enough info provided regarding the repair, itemise parts etc and provide receipts,, these have been provided. That us as it stands at this point in time, awaiting to hear what else might be wanted. The plumber has asked us to keep him informed as he has had others with unsuccessful insurance claims.