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Replacement SIP card

Posted: Wed Apr 7, 2021 2:16pm
4 replies109 views2 members subscribed
HRichmo

Posts: 3

1 helpful points

Location: Villamartin

Joined: 7 Apr 2021

As friends in their mid sixties were being given appointments for their Covid vaccination, my wife visited the local health centre to update her contact details. She was told her SIP card was no longer valid and it was taken off her and replaced by a temporary card which she was assured would not enable her to see a doctor. She was told to visit the Torrevieja INSS and given a web address and phone number. We cannot access either and so visited the INSS office where we were again told no help could be given without and appointment.

Help!

Kimmy11

Posted: Wed Apr 7, 2021 3:47pm

Kimmy11

Legendary helpful member

Posts: 3210

6739 helpful points

Joined: 8 Aug 2017

Posted: Wed Apr 7, 2021 3:47pm

Hi HRichmo and welcome to the forum!

Sorry to answer a question with a question, but I don't want to send you in the wrong direction, so I need more information.  Does your wife have residency in Spain that predates 1 January 2021 and an S1 for reciprocal healthcare from the UK?

Kind regards,

Kim

HRichmo

Posted: Wed Apr 7, 2021 5:39pm

HRichmo

Original Poster

Posts: 3

1 helpful points

Location: Villamartin

Joined: 7 Apr 2021

Posted: Wed Apr 7, 2021 5:39pm

Kimmy11 wrote on Wed Apr 7, 2021 3:47pm:

Hi HRichmo and welcome to the forum!

Sorry to answer a question with a question, but I don't want to send you in the wrong direction, so I need more information.  Does your wife have residency in Spain that predates 1 January 2021 and an S1 for reciprocal healthcare from the UK?

Kind regards,

Kim

Yes Kim. Thanks,

Kimmy11

Posted: Wed Apr 7, 2021 6:40pm

Kimmy11

Legendary helpful member

Posts: 3210

6739 helpful points

Joined: 8 Aug 2017

Posted: Wed Apr 7, 2021 6:40pm

Hi HRichmo,

Torrevieja INSS does not make it easy for peiple to get an appointment.  My friends tried for weeks, but in the end they used a translator, who my neighbour recommended:

Sophie Johnson

Mobile:  (00 34) 675 367 098

For €30, Sophie made the appointment (within 48 hours!), accompanied them to the appointment and translated for them.

It's best to text Sophie, or send a WhatsApp, as she responds quicker to those, rather than voicemail.

Kind regards, 

Kim

HRichmo

Posted: Wed Apr 7, 2021 7:22pm

HRichmo

Original Poster

Posts: 3

1 helpful points

Location: Villamartin

Joined: 7 Apr 2021

Posted: Wed Apr 7, 2021 7:22pm

Kimmy11 wrote on Wed Apr 7, 2021 6:40pm:

Hi HRichmo,

Torrevieja INSS does not make it easy for peiple to get an appointment.  My friends tried for weeks, but in the end they used a translator, who my neighbour recommended:

Sophie Johnson

Mobile:  (00 34) 675 367 098

For €30, Sophie made the appointment (within 48 hours!), accompanied them to the appointment and translated for them.

It's best to text Sophie, or send a WhatsApp, as she responds quicker to those, rather than voicemail.

Kind regards, 

Kim

Thanks Kim.

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Gran Alacant Insurances
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AA Free English TV
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Expat Services
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Advisors Costa Blanca
ASSSA Insurance
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OTH Transport
interior building work
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