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Electrical supply Villamartin

Posted: Thu May 14, 2020 9:19am
9 replies168 views3 members subscribed
Ced

Posts: 22

Location: Villamartin

Joined: 16 Oct 2019

I were advised by neighbour our electric were off  & looked like been turned off at apartment on Pau 8 .contacted Iberdrola & after a week received a mail saying I need to contact 

i-DS Redes Eléctricas Inteligentes who are in charge of Red Eléctrica 

Anyone advise who are these ? 

Also recommend an Electrician that if needed who I could get to look at supply to identify what is problem, I am currently in UK 

Thank you 

jimtaylor

Posted: Thu May 14, 2020 4:14pm

jimtaylor

Legendary helpful member

Posts: 5612

8738 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Thu May 14, 2020 4:14pm

i-DE is the distribution branch of Iberdrola.

If yours was the only property affected, have you tried resetting the smart meter? You should only need to contact the supplier if the meter has tripped and won't reset.

For more on the topic:

https://www.costablancaforum.com/area/almorad%C3%AD-spain-11/utilities-electric-gas-water-recommendations-advice-in-almorad%C3%AD-29/jims-guide-smart-meters-and-iberdrola-distribution-40197/


Ced

Posted: Thu May 14, 2020 6:30pm

Ced

Original Poster

Posts: 22

Location: Villamartin

Joined: 16 Oct 2019

Posted: Thu May 14, 2020 6:30pm

jimtaylor wrote on Thu May 14, 2020 4:14pm:

i-DE is the distribution branch of Iberdrola.

If yours was the only property affected, have you tried resetting the smart meter? You should only need to contact the supplier if the meter has tripped and won't reset.

Jim,

Thank you for your response, after mail at 7-30 last night I received another minutes after my post this morning stating they were to send engineer within 3 hours ! 

Engineer attended & has found their mains fuse gone , replaced & all working again 

Many thanks 

LeckyLes

Posted: Thu May 14, 2020 10:29pm

LeckyLes

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Posts: 2079

2230 helpful points

Location: Cabo Roig

Joined: 3 Aug 2018

Posted: Thu May 14, 2020 10:29pm

Hi Ced, I am pleased to hear Power has now been restored. 

Did you recieve any explanation  as to what caused the main fuse to rupture and to 'blow' ? 

LeckyLes 

jimtaylor

Posted: Fri May 15, 2020 5:19am

jimtaylor

Legendary helpful member

Posts: 5612

8738 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Fri May 15, 2020 5:19am

Like Les, I'm curious as to why the mains fuse should blow. 

Having said that, when we first moved here, neutral and live feeds both had cartridge fuses with too low a rating, so I replaced them.

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Ced

Posted: Fri May 15, 2020 8:43am

Ced

Original Poster

Posts: 22

Location: Villamartin

Joined: 16 Oct 2019

Posted: Fri May 15, 2020 8:43am

jimtaylor wrote on Fri May 15, 2020 5:19am:

Like Les, I'm curious as to why the mains fuse should blow. 

Having said that, when we first moved here, neutral and live feeds both had cartridge fuses with too low a rating, so I replaced them.

Good morning all,

I to am curious as why the main fuse blew but not being there & language issues will never find out fully. One thing for as the mail yesterday advised I could  be charged up to €500 for call out I certainly will not be paying  for their service failure.

One thing I suspect may have a bearing on matters is a few weeks back our neighbour advised we had a family moved in next door, this apartment apparently has been unoccupied for sometime, electrical supply would certainly have had to be reconnected to there, so in doing so has our supply fuse been blown somehow  ! 

Who knows for sure, just seems to big a coincidence to me  ! 

That you for all you advice & interest ,looks like we a good to go now 

Ced

Posted: Fri May 15, 2020 8:48am

Ced

Original Poster

Posts: 22

Location: Villamartin

Joined: 16 Oct 2019

Posted: Fri May 15, 2020 8:48am

LeckyLes wrote on Thu May 14, 2020 10:29pm:

Hi Ced, I am pleased to hear Power has now been restored. 

Did you recieve any explanation  as to what caused the main fuse to rupture and to 'blow' ? 

LeckyLes 

Morning Les,

Have to tell you 

My father in law were an electrician named Les , who I also 

called Lecky Les  just made me smile when I saw logo & name here 🤣

Thank you for you interest 

Regards Ced 

jimtaylor

Posted: Fri May 15, 2020 8:57am

jimtaylor

Legendary helpful member

Posts: 5612

8738 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Fri May 15, 2020 8:57am

Ced wrote on Fri May 15, 2020 8:43am:

Good morning all,

I to am curious as why the main fuse blew but not being there & language issues will never find out fully. One thing for as the mail yesterday advised I could  be charged up to €500 for call out I certainly will not be paying  for their service failure.

One thing I suspect may have a bearing on matters is a few weeks back our neighbour advised we had a family moved in next door, this apartment apparently has been unoccupied for sometime, electrical supply would certainly have had to be reconnected to there, so in doing so has our supply fuse been blown somehow  ! 

Who knows for sure, just seems to big a coincidence to me  ! 

That you for all you advice & interest ,looks like we a good to go now 

Thanks for the feedback.

It does seem a bit too much of a coincidence. Just keep an eye on your bills, or register for remote access. It has been known for someone to connect their supply to someone else's meter.

LeckyLes

Posted: Fri May 15, 2020 9:43am

LeckyLes

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Posts: 2079

2230 helpful points

Location: Cabo Roig

Joined: 3 Aug 2018

Posted: Fri May 15, 2020 9:43am

Ced wrote on Fri May 15, 2020 8:48am:

Morning Les,

Have to tell you 

My father in law were an electrician named Les , who I also 

called Lecky Les  just made me smile when I saw logo & name here 🤣

Thank you for you interest 

Regards Ced 

Ced, all the best Leckys are called Les 😀👍

Thanks for the 'feedback' , pardon the pun 🙂

I would imagine the Electricity Company would only be justified in charging you for that work if they could prove the supply fuses had ' blown' due to a fault on your Electrical Installation, I.e, a position upstream of your Electricity Meter.

You appear to state the property was empty at the time the fuses 'blew', therefore indicating zero power useage, or a  relatively low power amount, therefore the origin of the fault being on the Electrics within your property, although not impossible , is highly unlikely .

It is of great interest to know a supply has recently been put back into useage next door to your property, coinciding with a loss of supply to your property, and would be of value to know if the supply to that property next door, also failed at the same time as the supply failure to your property.

I am unsure if you have a 'Smart meter fitted and registered for 'on line' access to your Electricity account  As Jim advises, it is highly recommended that you gain knowledge of the present meter reading for your property . If remote access to these details is not possible and your meter cupboard is easily accessed, then maybe the neighbour who notified you of the Power failure could take a look at your meter over the next few days and let you know if it varies, and if so by what amount.

In addition, Can you explain how your neighbour became aware of the Power failure to your property.

The other possibility is both your property and the one next door, although having seperate meters, could share a common main fuse arrangement, and when the family moved in next door they could have exceeded the Power rating of the shared fuses resulting in both properties losing power. This potential ' Shared supply' situation would be an issue when both properties are simultaneously occupied and using Power.

All in all, some further investigation is prudent.

It would be interest to others on the Forum to know how you progress.

Regards,

'Non Father in Law' LeckyLes  😀

Ced

Posted: Fri May 15, 2020 11:21am

Ced

Original Poster

Posts: 22

Location: Villamartin

Joined: 16 Oct 2019

Posted: Fri May 15, 2020 11:21am

LeckyLes wrote on Fri May 15, 2020 9:43am:

Ced, all the best Leckys are called Les 😀👍

Thanks for the 'feedback' , pardon the pun 🙂

I would imagine the Electricity Company would only be justified in charging you for that work if they could prove the supply fuses had ' blown' due to a fault on your Electrical Installation, I.e, a position upstream of your Electricity Meter.

You appear to state the property was empty at the time the fuses 'blew', therefore indicating zero power useage, or a  relatively low power amount, therefore the origin of the fault being on the Electrics within your property, although not impossible , is highly unlikely .

It is of great interest to know a supply has recently been put back into useage next door to your property, coinciding with a loss of supply to your property, and would be of value to know if the supply to that property next door, also failed at the same time as the supply failure to your property.

I am unsure if you have a 'Smart meter fitted and registered for 'on line' access to your Electricity account  As Jim advises, it is highly recommended that you gain knowledge of the present meter reading for your property . If remote access to these details is not possible and your meter cupboard is easily accessed, then maybe the neighbour who notified you of the Power failure could take a look at your meter over the next few days and let you know if it varies, and if so by what amount.

In addition, Can you explain how your neighbour became aware of the Power failure to your property.

The other possibility is both your property and the one next door, although having seperate meters, could share a common main fuse arrangement, and when the family moved in next door they could have exceeded the Power rating of the shared fuses resulting in both properties losing power. This potential ' Shared supply' situation would be an issue when both properties are simultaneously occupied and using Power.

All in all, some further investigation is prudent.

It would be interest to others on the Forum to know how you progress.

Regards,

'Non Father in Law' LeckyLes  😀

Hi Les,

We only took over property in Jan been unused for a little while, electric reconnected via our solicitors all good when we arrived. Oven u/s blew the trip switch , so as I had planned oven & hob  were replaced inc fitting .

The fridge were elderly so I replaced that also. The only thing left on were fridge ( now off )  as I planned to be there again now which obviously now travelling is a guessing game.

Don’t know neighbour to well but offered to oversee for us which is great , they checked out & found electric failure & advised me, No other dwellings had power off they were aware of. Will look at smart meter option but everything off Iberdrola is in Spanish have to translate, I can’t find option off them to read in English.

Regards Ced 

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