Helpful member
On my recent bank statement they had taken off nearlly €300 for something called 'retenciones' I went to the branch and the best I could get was that it for the use of my debit card, beyond that I could not understand the explanation.
Do they charge you for every time you use the card? I very seldom go into the branch but tend to use the hole-in-the-wall and pay for fuel and food with the card. Can someone please explain what this is all about and if it is common across all banks?
I have no loyalty to the one I am with at the moment.