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BEWARE - INSURANCE WITH CHURCHILL

Posted: Fri Nov 1, 2019 1:20pm
13 replies250 views5 members subscribed
paulsav

paulsav

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I have just contacted Churchill Insurance to renew our multicar policy for our Uk cars and was horrified to find they will not insure homes or cars where the holder is out of the country for more than 3months in a year. I have always taken care to insure our home with companies who allow long periods of unoccupancy and the total time of unoccupancy in a year meets our requirements but never considered it a problem with our vehicles. I informed a knowledgeable young lady we would be out of country leaving cars behind for 2x90days and was informed ,sorry we cant insure you, our company only insures Uk residents who spend a minimum 9months in Uk. This is all insurances they do, home, vehicle and breakdown, travel etc. They also have under their umbrella, Direct line, and Privelege and their terms are the same. I was already insured with them for past year and nothing mentioned previously so now I need to spend more time checking this out with other companies. I have written this as a warning to anyone with their insurance that should a claim be made it is a question asked even if you were in Uk at time(ie incident didnt happen while away from the home). She assured me not only would there not be a payout but a rejection/cancellation of their insurance would create a black mark against that person and cause difficulty on gaining insurance in the future. I would be grateful if anyone can inform me of any companies where they have checked they can stay out of the Uk for 6months in a year(max 90 days at a time).

Regards

Pauline.

Jan06

Posted: Fri Nov 1, 2019 1:47pm

Jan06

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Posted: Fri Nov 1, 2019 1:47pm

I  think you will find this for most insurance companies if the house is left unoccupied for more than 3 months try https://www.homeprotect.co.uk/# 

paulsav

Posted: Fri Nov 1, 2019 2:11pm

paulsav

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Posted: Fri Nov 1, 2019 2:11pm

Jan, its not more than 3months at a time, its the 3 months in a full year that I was more surprised at especially with vehicle insurance! I think most people think its a 90 days in 1 go. If they find out you,ve been away longer with a previous holiday then that could have disasterous consequences. And today with Brexit approaching and passports being checked there's every chance insurance companies will get that information. Surely some holiday home owners have discovered companies that allow longer unoccupancy terms or do I assume nobody cares about the small print. Churchill rep said they count 9 months as residency.

Regards

Pauline.

Movingon

Posted: Fri Nov 1, 2019 2:23pm

Movingon

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Posted: Fri Nov 1, 2019 2:23pm

Insurance contracts are predicated on 'utmost faith' which in plain English means that policy holders are duty bound to inform the insurer of any change in circumstances which could possibly alter the risk they based the premium on. Such changes are not for the insured to pick and choose from so in practice ANY change from what you told an insurer at the inception of a policy should be declared for them to decide whether it's material to their risk or not. 

I'll assume from Churchill's response that you did not inform them that you would be spending long periods out of the country because had you done so then you wouldn't be facing this problem.

If they are now cancelling your policy or imposing special or additional terms to it then I'm afraid you've probably already gained your black mark. 

Nearly all insurers ask a standard question along the lines of "have you ever been declined insurance or had a policy withdrawn or had special terms imposed" to which your only honest answer now has to be yes and unfortunately when you contact other insurers and answer yes to that question then you're likely find that that to be the end of the conversation - which itself constitutes another refusal - and so it compounds.

I'm afraid your quest for an alternate insurer - never mind one which will acquiesce to your requirements - just became fraught with difficulty and will undoubtedly prove costly. 

Bit out of touch now but to potentially add to your problem there is something called continuous insurance in the UK which means to keep a car without insurance then you have no choice but to park it on private property and SORN it.

Finally, this is NOT in the least bit Churchill's fault so it's not fair to be calling them out on it. 

paulsav

Posted: Fri Nov 1, 2019 2:54pm

paulsav

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Posted: Fri Nov 1, 2019 2:54pm

Thanks for your reply Movingon, but I have had no insurance cancelled or rejected by Churchill so will not have to divulge it and that came from the underwriters themselves!!. They thanked me for investigating thoroughly their policy would meet my needs and as I was renewing my policy they would just let it lapse on expiry. I was not informed of this 9 months criteria last year despite telling the agent of my plans and the agent this time had to involve the underwriters as she too was not aware of it either until I asked. I am not condemming Churchill as you have assumed, in fact they have been diligent to ensure my policy would be qualified to accept. I have thankfully found a home policy which allows me upto 180 days of unoccupancy but not a vehicle company as yet. I am aware of the Sorn process but would have preferred to avoid it.

Regards

Pauline.

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LeckyLes

Posted: Fri Nov 1, 2019 3:43pm

LeckyLes

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Posted: Fri Nov 1, 2019 3:43pm

As far as the car insurance problem goes why not place another driver onto the Policy, I.e. member of the family not out of the country and then surely they will be the person looking after and driving it whilst you are away, wont they 😉.

LeckyLes

paulsav

Posted: Fri Nov 1, 2019 7:32pm

paulsav

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Posted: Fri Nov 1, 2019 7:32pm

Thanks Les, if only I could, only family member nearby is son who,s disabled and cant drive. Have sorted home insurance with 90days consecutive unoccupancy (didnt state number of times per year) but now phoning car companies instead of internet.

Regards

Pauline.

LeckyLes

Posted: Fri Nov 1, 2019 8:28pm

LeckyLes

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Posted: Fri Nov 1, 2019 8:28pm

Ahh ok Pauline , I do understand .

Well done all the same on sorting the 90 day unnoccupancy Home cover .. As a matter of interest , Can you say who that was with please, in PM will do if you would rather not state on the open forum.

Best of luck with the car insurance part and phoning them is,  I agree, more likely to bear fruit, 

LeckyLes.

Kelvin1960

Posted: Sat Nov 2, 2019 10:00am

Kelvin1960

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Posted: Sat Nov 2, 2019 10:00am

My wife and I have Residency in Spain.

We got around this problem by insuring our UK home as a holiday home (from memory, the broker was A-Plus). Naturally, the costs increased.

We insured our UK car in Spain via Liberty Seguros. This policy provided international coverage without time limits. Our UK no-claims discount was honoured and the costs were comparable with UK costs. 

paulsav

Posted: Sat Nov 2, 2019 11:02am

paulsav

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Posted: Sat Nov 2, 2019 11:02am

Thanks Kelvin but as non residents with cars only for Uk use we would prefer Uk insurance for easier communications. I do have a spanish car insured with Liberty. Your Uk home would correctly be a holiday home as you have Spanish residency just as our spanish house is insured with Towergate as a holiday home. Do you still have your Uk home as a Spanish resident and do you pay imputed non resident tax then on that property? We would become residents but our Uk home is not ready for selling yet and couldnt risk giving 40yrs of profit at 20% to Spanish taxman.

Regards

Pauline.

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