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Suma and Wise

Posted: Sat Mar 11, 2023 2:44pm
3 replies166 views4 members subscribed
Barry14

Posts: 98

21 helpful points

Location: Cabo Roig

Joined: 16 Jan 2021

Had direct debit mandate set up with Suma And Wise May 2022. Confirmed by Wise

October bill missed and fine imposed for non payment. I was not in Spain at the time of demand

Had Advocate sort it out. New mandate given.

Just for info to readers

Kimmy11

Posted: Sat Mar 11, 2023 7:16pm

Kimmy11

Legendary helpful member

Posts: 6872

12569 helpful points

Joined: 8 Aug 2017

Posted: Sat Mar 11, 2023 7:16pm

Hi Barry,

Thanks Barry, but when you set up a Direct Debit, you're giving your bank permission to make payments to organisations that request money you owe them.  So if you have confirmation from Wise that the DD was operational, it's SUMA's responsibility to request payment and, therefore, their fault if they did not.  Considering a fine was imposed, I wouldn't have taken this so easily.

Kind regards,

Kim

Geoffro

Posted: Sun Mar 12, 2023 10:36am

Geoffro

Helpful member

Posts: 293

187 helpful points

Location: Cabo Roig

Joined: 21 Feb 2019

Posted: Sun Mar 12, 2023 10:36am

As you can have many different currency accounts with Wise you have to make sure you give the correct IBAN number otherwise payment will be rejected. 

Barry14

Posted: Sun Mar 12, 2023 11:45am

Barry14

Original Poster

Posts: 98

21 helpful points

Location: Cabo Roig

Joined: 16 Jan 2021

Posted: Sun Mar 12, 2023 11:45am

Geoffro wrote on Sun Mar 12, 2023 10:36am:

As you can have many different currency accounts with Wise you have to make sure you give the correct IBAN number otherwise payment will be rejected. 

SEPA form completed With BE I BAN

Thanks yr reply.

Regards

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