I'm an Amazon prime customer. I'm trying to order a small parcel to be delivered to my post office box in Spain but I keep getting the message "Sorry this product cannot be shipped to the selected address. " I've never had this problem before. Have any of you had this and can you tell me how I can resolve this please? No help from the Amazon help pages. Thank you very much.
Hello,
Are you shopping on Amazon,co.uk? If so, I get this often from sellers in Uk, check to see if there is an alternative seller for your item who ships to Spain , otherwise you will have to find something else. You should also look on Amazon.es the spanish website , they may not have your exact product but often have an alternative & deliver much faster than from the UK and a decent courier service , I use them a lot.
Hope thats helpful...
Elinspain
Thanks Elin, but it's Amazon.es I'm trying to order through.
I have deliveries from Amazon.es to my PO box all the time, never ever been a problem.
Is this a first time for you?
My address format is:
Name
Oficina de Correos, APxxx (box no.)
Calle blah blah blah (your post office address)
Post code xxxxx
Town
Alicante
charliew wrote on Sat Sep 26, 2020 1:22pm:
Thanks Elin, but it's Amazon.es I'm trying to order through.
Oh ok, not had that experience with the spanish website, could be connected to your P.O box address then though I see that Movingon has the same system as you but hasn't had any difficulties with that.
Elinspain
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Thank you all very much. I'll try tweaking the address like Movingon said.
Movingon wrote on Sat Sep 26, 2020 1:33pm:
I have deliveries from Amazon.es to my PO box all the time, never ever been a problem.
Is this a first time for you?
Read more...
My address format is:
Name
Oficina de Correos, APxxx (box no.)
Calle blah blah blah (your post office address)
Post code xxxxx
Town
Alicante
You could also try getting delivery to an Amazon locker near where you live - I use the one at La Zenia Boulevard. Good luck
Bex wrote on Sun Sep 27, 2020 11:26am:
You could also try getting delivery to an Amazon locker near where you live - I use the one at La Zenia Boulevard. Good luck
Hi Bex,
I tried to place an order wanting delivery to an Amazon locker ( I’ve seen them in a nearby town) but it wouldn’t give me the option of sending to a locker address. Any help would be appreciated please .
Posted: Sun Sep 27, 2020 12:06pm
Legendary helpful member
It sometimes depends on what exactly you are ordering and from where it originates and who the individual supplier is. I’ve had this with amazon.es and a German supplier using the .es site. Yet a similar item came to the PO Box from uk. Equally, all the sites sometimes indicate that the item can’t be delivered to our Apartado. Usually there is a local ‘drop off’ point, but that too can be unavailable.
According to Amazon’s delivery page info, if alternatives ,such as a drop off point are available for your item, it will show on your deliverychoice page. If not showing, then not possible.
charliew wrote on Sat Sep 26, 2020 1:22pm:
Thanks Elin, but it's Amazon.es I'm trying to order through.
Have this occur often , depends on the item , the seller etc. I use both PO Box and UPS drop point , experience has shown size of merchandise and seller determine if deliverable. Usually I only use prime ideally Amazon fulfilled and usually small packages. The items I can’t get delivered I look for bricks n mortar store to locate. Good luck !
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