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Car rental pick up during lockdown

Posted: Sun Mar 15, 2020 9:31am
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SteveL

Posts: 8

star4 helpful points

Location: La Mata

Joined: 15 Mar 2020

Hi,

I’m due to exchange (swap) car rentals on Tuesday at Alicante airport, 

Before I do the obvious and call the rental company I wondered if anyone here actually knows the lockdown restrictions that might prevent me from travelling to the airport and back.

I.e. the fact that I need to return a rental or presumably face a fine in my mind is essential travel.

I’ve seen the official quote about travel to supermarkets work etc so no need to quote the general statement 

Thanks in advance 

Posted: Sat Mar 21, 2020 9:07am

Malinda

Posts: 14

star1 helpful points

Location: Sax

Joined: 10 Aug 2018

Posted: Sat Mar 21, 2020 9:07am

We are too  I have emailed car hire firm and third party who we booked it with since Monday no reply as yet we are going to keep our car as all our flight s also are cancelled and we are classing it as non essential travel and we can’t leave house

Posted: Sat Mar 21, 2020 9:09am

Malinda

Posts: 14

star1 helpful points

Location: Sax

Joined: 10 Aug 2018

Posted: Sat Mar 21, 2020 9:09am

Forgot to say all car hire offices have to close ordered by government  apparently and you can only drop off

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Posted: Sat Mar 21, 2020 9:38am

SteveL

Original Poster

Posts: 8

star4 helpful points

Location: La Mata

Joined: 15 Mar 2020

Posted: Sat Mar 21, 2020 9:38am

Malinda wrote on Sat Mar 21, 2020 9:07am:

We are too  I have emailed car hire firm and third party who we booked it with since Monday no reply as yet we are going to keep our car as all our flight s also are cancelled and we are classing it as non essential travel and we can’t leave house

I spoke to the rental company (Firefly) at Alicante-Elche.

they were as helpful as they could be considering 

It turned out (not sure if it’s changed yet) that only one person can be in the car for a return or pick up of a rental. Unless you are returning to your primary residence.

I exchanged cars on Tuesday without any issues.

Just take your paperwork and ID to prove your travel is “necessary”.

I think that the airport rental office is still open but you drop your keys in the drop box and leave paperwork in the car on return.

Posted: Sat Mar 21, 2020 10:04am

Malinda

Posts: 14

star1 helpful points

Location: Sax

Joined: 10 Aug 2018

Posted: Sat Mar 21, 2020 10:04am

SteveL wrote on Sat Mar 21, 2020 9:38am:

I spoke to the rental company (Firefly) at Alicante-Elche.

they were as helpful as they could be considering 

 

Read more...

It turned out (not sure if it’s changed yet) that only one person can be in the car for a return or pick up of a rental. Unless you are returning to your primary residence.

I exchanged cars on Tuesday without any issues.

Just take your paperwork and ID to prove your travel is “necessary”.

I think that the airport rental office is still open but you drop your keys in the drop box and leave paperwork in the car on return.

Think you will find it all change Yesterday can’t pick up new rental only drop off  

Posted: Sat Mar 21, 2020 10:32am

SteveL

Original Poster

Posts: 8

star4 helpful points

Location: La Mata

Joined: 15 Mar 2020

Posted: Sat Mar 21, 2020 10:32am

Malinda wrote on Sat Mar 21, 2020 10:04am:

Think you will find it all change Yesterday can’t pick up new rental only drop off  

Thanks for the heads up 👍🏻

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