IBERDROLA Gas Maintenance or Service pack
Helpful member
Hi,
My gas supply is by IBERDROLA, and I additionally pay 8,92 euro per month for a gas maintenance pack, which I presume covers any emergencies, problems, and servicing. I rang them from the UK wanting to remove this from my contract, but was told I cannot do this as by law I have to have a yearly service. I could arrange for another company to do it, but it still needs doing yearly. I live in the UK so it’s difficult to arrange servicing, but the lady at IBERDROLA says the service is done externally to the property, so do not require entry (I only have a gas water heater anyway, and gas hob). Can anyone say if this is correct? ie, my yearly “service” is done remotely as it were, and I am therefore abiding by legal requirements. I never receive any paperwork to say it’s been done. Thanks.