Power of attorney
Can anybody tell me why a letter I sent to a lawyer should be impounded by customs and then a charge of 48 euros to release it
Can anybody tell me why a letter I sent to a lawyer should be impounded by customs and then a charge of 48 euros to release it
Posted: Wed May 26, 2021 10:35pm
Super helpful member
Impossible to comment w/o knowing the whole story.
Posted: Thu May 27, 2021 8:18am
killjoy wrote on Wed May 26, 2021 10:35pm:
Impossible to comment w/o knowing the whole story.
I sent power of attorney letter to lawyer on 20.04 and it arrived yesterday.UPS say it was impounded because it was addressed to a company.This then needed lots of company ID, loads of e mails and a 48 EU payment to release it.UPS claim it is because it was addressed to a company, nothing to do with monetary value of parcel or letter
Posted: Thu May 27, 2021 9:59am
Very helpful member
Business and Commercial Mail attracts customs handling fees. UPS should/Could/did/not explain/inform you, did you read the small print.
Posted: Thu May 27, 2021 10:17am
Super helpful member
In any case you should have recieved a document from Customs stating reason and amounts of any appliccable taxes and fees, and which can be claimed in case of disagreement. As I said "the whole story".....
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Posted: Thu May 27, 2021 10:32am
killjoy wrote on Thu May 27, 2021 10:17am:
In any case you should have recieved a document from Customs stating reason and amounts of any appliccable taxes and fees, and which can be claimed in case of disagreement. As I said "the whole story".....
Hi, I am posting really to give an understanding to anyone going through the same process what a nightmare it can be just sending a letter.Of course I didn’t read small print as I would never have expected any kind of letter to be subject to this but if this is the case it would make more sense for the info to be open and explained when a company takes on the contract to deliver a letter to Soain
Posted: Thu May 27, 2021 10:58am
Super helpful member
Something must have gone wrong from the beginning. My impression is that the shipper did not specify correctly the contents as "documents" and possibly declared a "commercial value" thinking he'd get a compensation in case of loss. Customs will not necessarily check the contents of every shipment and proceed according to what is stated in the declaration and transport company's manifest. In case of errornous proceedings and handling both shipper and consignee can claim and ask for a revision.
Posted: Thu May 27, 2021 11:04am
Very helpful member
therussons wrote on Thu May 27, 2021 10:32am:
Hi, I am posting really to give an understanding to anyone going through the same process what a nightmare it can be just sending a letter.Of course I didn’t read small print as I would never have expected any kind of letter to be subject to this but if this is the case it would make more sense...
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... for the info to be open and explained when a company takes on the contract to deliver a letter to Soain
Its called the Trade and Cooperation Agreement, entered into force 1st January 2021 as the UK is no longer part or the EU single market and Customs union. This was agreed with the UK on the 24th December 2020 and works both ways. This means there may be changes to how you send and receive items from abroad. When sending items abroad, You need to complete and attach a customs declaration, This does not apply to Northern Ireland to the EU. The recipient may have to pay customs and handling fees, So did you P.O.A refuse delivery in April, perhaps they should have paid the fees and billed you on completion of the work contracted for you. I have to admit I have heard of parcels being levied a charge, but never a form of letter, but a document may be a different matter. Thank you for your input and hope its sorted now.
Posted: Fri May 28, 2021 12:17pm
Legendary helpful member
Hi therussons,
I can confirm that sending a letter or package to a company in Spain will incur additional fees. My friend works for The Food Co. in Ciudad Quesada, so when her daughter wanted to send her Mum´s glasses to her, my friend asked her to send them to work, rather than her home address. It took 3 months and numerous Tweets to UPS by both of them to resolve the matter, and she still had to pay €90 before UPS would deliver them.
If you´d marked the customs declaration with the contents stated as "Documents", I wouldn´t have expected this to incur charges.
Kind regards,
Kim
Posted: Fri May 28, 2021 2:28pm
Super helpful member
I dealt for over 50 years with international transport and it's different varieties. Documents as such never are subject to customs charges or fees, provided they are properly declared and NEVER show a (commercial) value.
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