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I want to buy a few things (kitchen things and some bedding) from M&S. It states on their website that there are no custom charges. Has anyone had a extra charges added for this? Ive heard a few have. My order will be over 1000euros.
thanks
Posted: Tue Oct 18, 2022 6:57am
Helpful member
I order regularly from M & S apart from one order ( which was over a year ago) no charges are made. The order where a charge was made was delivered by DHL & was quickly refunded by M & S. My one word of advice don't make the same mistake I made I ordered a set of vegetable peelers which are classed as bladed items and extra checks and declarations were required which delayed delivery.
Posted: Tue Oct 18, 2022 9:46am
TP20 wrote on Tue Oct 18, 2022 6:57am:
I order regularly from M & S apart from one order ( which was over a year ago) no charges are made. The order where a charge was made was delivered by DHL & was quickly refunded by M & S. My one word of advice don't make the same mistake I made I ordered a set of vegetable peelers whi...
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...ch are classed as bladed items and extra checks and declarations were required which delayed delivery.
Thanks for replying. I'm going to make quite a large order. Do you think this would be charged?
Sun29 wrote on Tue Oct 18, 2022 9:46am:
Thanks for replying. I'm going to make quite a large order. Do you think this would be charged?
You could contact M & S customer services and ask them.
Steve
Posted: Tue Oct 18, 2022 1:02pm
Helpful member
Sun29 wrote on Mon Oct 17, 2022 9:47pm:
I want to buy a few things (kitchen things and some bedding) from M&S. It states on their website that there are no custom charges. Has anyone had a extra charges added for this? Ive heard a few have. My order will be over 1000euros.
thanks
I've had 2 deliveries from M&S but used their Spainish site and translated it into English. I Was buying clothes both times but there were no extra charges.
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Posted: Tue Oct 18, 2022 1:06pm
Helpful member
Sun29 wrote on Mon Oct 17, 2022 9:47pm:
I want to buy a few things (kitchen things and some bedding) from M&S. It states on their website that there are no custom charges. Has anyone had a extra charges added for this? Ive heard a few have. My order will be over 1000euros.
thanks
https://www.marksandspencer.com/en-es/l/home/bedspreads-and-throws/ Here you go...
Posted: Tue Oct 18, 2022 1:55pm
Helpful member
Sun29 wrote on Tue Oct 18, 2022 9:46am:
Thanks for replying. I'm going to make quite a large order. Do you think this would be charged?
Absolutely not.
Posted: Tue Oct 18, 2022 6:30pm
Very helpful member
I buy from marks n sparks and usually have no extra charges …except my last order in August ! I’ve had to get onto m&s twice now about it as I had a final demand in the mail last week for 40 euros. I’ve been told not to pay it by M& S and they have chased up the resolution .
Posted: Wed Oct 19, 2022 12:22pm
Legendary helpful member
Hi Sun29,
I order regularly from M&S and have never been charged customs duties, although the most I´ve ordered has been around €300 value. If you´re concerned, I´d recommend calling M&S International customer services:
https://www.marksandspencer.com/c/help/international
Kind regards,
Kim
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