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So we had our first water bill in at over €800!! Only owned the property since mid December. Obviously we have checked the meter with everything off and the dial is still turning. No signs of a leak anywhere so assume it must be on the supply in the ground. Anybody recommend a water leak detection company local to villamathat could trace and repair?
Feeling gutted
Thanks for reading
Posted: Mon Feb 10, 2020 6:27pm
Many thanks for the reply. We have a communal pool so it’s not that
Posted: Mon Feb 10, 2020 7:00pm
Hi Stuart am thinking you are on Pau as you status, I am interested in this as we have just taken over a property on there in the last few weeks, we had all our bills on a cut off point via the Solicitors prior to taking over so the previous owners paid up until then so hopefully no nasty extras, but that seems way to much will be interested to hear from you of the outcome please
Posted: Mon Feb 10, 2020 7:46pm
Helpful member
Stuart
I had exactly the same problem with a bill of €740 for one quarter. I spoke to gestagua and they came out and checked if there was a leak between the meter and the house. This wasn’t the case but they told me if it had then the bill would have been reduced. I finally worked out it was my neighbour as we had a communal water meter box and she had siphoned the water from herebut I had to pay the full bill 🤬.if you are with gestagua call in on thurs afternoon to speak to stefani(office beside captain morgans) -she speaks perfect English and is very helpful and should be able to advise rough idea of when spike happened in usage.unfortunately the whole thing leaves a bad taste in your mouth
Deirdre
Posted: Sun Feb 23, 2020 7:44pm
This post that was quoted has been deleted.
I called leak-tech and they managed to come out the next day. They found the leak under the building and with an hour it was all fixed. They are hopefully emailing us a report so we can take it to the water company. Just glad it’s sorted tbh
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Posted: Sun Feb 23, 2020 7:47pm
Winnie1 wrote on Mon Feb 10, 2020 7:00pm:
Hi Stuart am thinking you are on Pau as you status, I am interested in this as we have just taken over a property on there in the last few weeks, we had all our bills on a cut off point via the Solicitors prior to taking over so the previous owners paid up until then so hopefully no nasty e...
Read more...
...xtras, but that seems way to much will be interested to hear from you of the outcome please
Leak tech managed to fix the leak, it was a cracked fitting under the building. Must have just been bad luck as we have been shown the last bill from the previous owners. Leak tech are emailing us a report that we hope to take to the water company to see if they can do something with the bill.
Posted: Sun Feb 23, 2020 7:48pm
deirdre42c wrote on Mon Feb 10, 2020 7:46pm:
Stuart
I had exactly the same problem with a bill of €740 for one quarter. I spoke to gestagua and they came out and checked if there was a leak between the meter and the house. This wasn’t the case but they told me if it had then the bill would have been reduced. I finally worked out it was my neig...
Read more...
...hbour as we had a communal water meter box and she had siphoned the water from herebut I had to pay the full bill 🤬.if you are with gestagua call in on thurs afternoon to speak to stefani(office beside captain morgans) -she speaks perfect English and is very helpful and should be able to advise rough idea of when spike happened in usage.unfortunately the whole thing leaves a bad taste in your mouth
Deirdre
Yeah, I’m just glad it’s all fixed for the moment
Posted: Sun Feb 23, 2020 7:52pm
This post that was quoted has been deleted.
Yeah hopefully will get a report of leak tech to show hidraqua
Posted: Thu Jun 3, 2021 9:56am
deirdre42c wrote on Mon Feb 10, 2020 7:46pm:
Stuart
I had exactly the same problem with a bill of €740 for one quarter. I spoke to gestagua and they came out and checked if there was a leak between the meter and the house. This wasn’t the case but they told me if it had then the bill would have been reduced. I finally worked out it was my neig...
Read more...
...hbour as we had a communal water meter box and she had siphoned the water from herebut I had to pay the full bill 🤬.if you are with gestagua call in on thurs afternoon to speak to stefani(office beside captain morgans) -she speaks perfect English and is very helpful and should be able to advise rough idea of when spike happened in usage.unfortunately the whole thing leaves a bad taste in your mouth
Deirdre
Thank you for that information Deirdre.
I've had no water for 24 hours and they're saying there's an unpaid bill from over a year ago?! Its madness as I pay a monthly d/d and up to date!
Anyway, just spoke with Stefani who is as helpful as you said and going to see her this afternoon to sort out. 😊🤞🏼
Posted: Fri Jun 4, 2021 3:48pm
Padito wrote on Thu Jun 3, 2021 9:56am:
Thank you for that information Deirdre.
I've had no water for 24 hours and they're saying there's an unpaid bill from over a year ago?! Its madness as I pay a monthly d/d and up to date!
Read more...
Anyway, just spoke with Stefani who is as helpful as you said and going to see her this afternoon to sort out. 😊🤞🏼
Hehehehehe x
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