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Hi cannot access my online banking with Sabadell

Posted: Wed Aug 3, 2022 8:09pm
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Posts: 24

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Location: Albir

Joined: 20 Dec 2021

Hi for the past 2WEEKS been unable to access my online banking account with Sabadell.

Done nothing different but when try to login l get a message saying details incorrect.

Tried emailing several times ,also phoned several times no reply.

Wondering if  anyone has any suggestions,l am not over in Spain till September,

Th

Posted: Wed Aug 3, 2022 8:53pm

Boy blue

Original Poster

Posts: 24

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Location: Albir

Joined: 20 Dec 2021

Posted: Wed Aug 3, 2022 8:53pm

This post that was quoted has been deleted.

Thanks what’s my caps ? 

Posted: Wed Aug 3, 2022 8:59pm

Kimmy11

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Posts: 6872

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Joined: 8 Aug 2017

Posted: Wed Aug 3, 2022 8:59pm

Assuming that you're non-resident, it could be linked to the bank's requirement to verify your ID - for example, have you recently obtained a new passport?  If you can't get hold of your branch, you could try their Customer Services (English) on 0207 321 0020 - they're open Monday to Friday, from 9am to 5pm.

Kind regards,

Kim

Posted: Wed Aug 3, 2022 9:18pm

Boy blue

Original Poster

Posts: 24

star2 helpful points

Location: Albir

Joined: 20 Dec 2021

Posted: Wed Aug 3, 2022 9:18pm

Kimmy11 wrote on Wed Aug 3, 2022 8:59pm:

Assuming that you're non-resident, it could be linked to the bank's requirement to verify your ID - for example, have you recently obtained a new passport?  If you can't get hold of your branch, you could try their Customer Services (English) on 0207 321 0020 - they're open Monday to Fr...

 

Read more...

...iday, from 9am to 5pm.

Kind regards,

Kim

Thanks Kim ,l will ring to

Posted: Thu Aug 4, 2022 6:35pm

Boy blue

Original Poster

Posts: 24

star2 helpful points

Location: Albir

Joined: 20 Dec 2021

Posted: Thu Aug 4, 2022 6:35pm

Kimmy11 wrote on Wed Aug 3, 2022 8:59pm:

Assuming that you're non-resident, it could be linked to the bank's requirement to verify your ID - for example, have you recently obtained a new passport?  If you can't get hold of your branch, you could try their Customer Services (English) on 0207 321 0020 - they're open Monday to Fr...

 

Read more...

...iday, from 9am to 5pm.

Kind regards,

Kim

Hi l phoned the number but it was for Sabadell Uk cannot do anything other than give me a Spanish number to call,th

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Posted: Thu Aug 4, 2022 6:47pm

Kimmy11

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Posts: 6872

star12569 helpful points

Joined: 8 Aug 2017

Posted: Thu Aug 4, 2022 6:47pm

Boy blue wrote on Thu Aug 4, 2022 6:35pm:

Hi l phoned the number but it was for Sabadell Uk cannot do anything other than give me a Spanish number to call,th

Any luck with the Spanish number they gave you?

Posted: Thu Aug 4, 2022 9:49pm

Boy blue

Original Poster

Posts: 24

star2 helpful points

Location: Albir

Joined: 20 Dec 2021

Posted: Thu Aug 4, 2022 9:49pm

Kimmy11 wrote on Thu Aug 4, 2022 6:47pm:

Any luck with the Spanish number they gave you?

Hello again,get to speak to someone who said someone would call me back,still

Posted: Tue Dec 5, 2023 8:22pm

Posts: 91

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Location: La Mata

Joined: 25 Sep 2017

Posted: Tue Dec 5, 2023 8:22pm

Ring this number and you can get an English speaking person who will help reset your password. I've had to use it a few times and luckily got a helpful person - - . Contact with Banc Sabadell telephone support at (+34) 963 085 000

Posted: Tue Dec 5, 2023 8:24pm

Posts: 91

star47 helpful points

Location: La Mata

Joined: 25 Sep 2017

Posted: Tue Dec 5, 2023 8:24pm

This happened to me too on several occasions Ring and you'll get someone to sort you out on the phone - -Contact with Banc Sabadell telephone support at (+34) 963 085 000.26 O

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