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Banking card, can’t activate

Posted: Mon Aug 26, 2019 1:30pm
7 replies128 views3 members subscribed
Shelagh1

Posts: 127

6 helpful points

Location: Benijofar

Joined: 1 Jul 2019

Help!!! I opened a bank account with Sabadell and they sent me a debit card, I tried to activate it but have lost the code they sent me, I have tried to call them on the number on the front of the card, I put 0034 in front of the number given on the card but can’t get through, I must be doing some thing wrong can someone please help me

Kimmy11

Posted: Mon Aug 26, 2019 5:10pm

Kimmy11

Legendary helpful member

Posts: 6870

12564 helpful points

Joined: 8 Aug 2017

Posted: Mon Aug 26, 2019 5:10pm

Hi Shelagh,

If the number that you're dialling begins with 900, that's a Spanish free phone number, so perhaps it's not available when dialling internationally?  I notice that your location is Benijofar - if your branch is the one in Plaza Constitucion, perhaps ring them instead:

Sabadell, Calle Ramon y Cajal, 1, 03178 Benijofar
Tel: 00 34 965 595 018

Kind regards,

Kim

Shelagh1

Posted: Mon Aug 26, 2019 5:31pm

Shelagh1

Original Poster

Posts: 127

6 helpful points

Location: Benijofar

Joined: 1 Jul 2019

Posted: Mon Aug 26, 2019 5:31pm

Thanks for your advice Kim I will give it a try tomorrow 

killjoy

Posted: Mon Aug 26, 2019 6:02pm

killjoy

Super helpful member

Posts: 3230

1852 helpful points

Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Mon Aug 26, 2019 6:02pm

You will need to apply in person for a new activation code.

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Shelagh1

Posted: Mon Aug 26, 2019 7:33pm

Shelagh1

Original Poster

Posts: 127

6 helpful points

Location: Benijofar

Joined: 1 Jul 2019

Posted: Mon Aug 26, 2019 7:33pm

Thank you 

Classic man

Posted: Sun Sep 1, 2019 2:12pm

Classic man

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Posts: 1027

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Location: Villena

Joined: 9 Aug 2018

Posted: Sun Sep 1, 2019 2:12pm

Exactly the same happened to me and the only way to resolve it was to go into a branch. Take passport and NIE.

Shelagh1

Posted: Sun Sep 1, 2019 4:40pm

Shelagh1

Original Poster

Posts: 127

6 helpful points

Location: Benijofar

Joined: 1 Jul 2019

Posted: Sun Sep 1, 2019 4:40pm

Unfortunately I can’t as I’m still in England, we don’t come over till 6th October,I will have to call them as I want it sorted before we get there.

Classic man

Posted: Sun Sep 1, 2019 5:30pm

Classic man

Helpful member

Posts: 1027

457 helpful points

Location: Villena

Joined: 9 Aug 2018

Posted: Sun Sep 1, 2019 5:30pm

Hi Shelag1

I got stuck in the UK with a non-working Sabadell card and the only was they said it could be sorted out was to go into a branch.

For security reasons there is no way they can give you that number because they don't know who you are. You could have found the card.

Sabadell do have branches in the UK. You could try Googling them and see if there is one near you.

I can only wish you luck.

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