For information regarding the new tie if you already hold residency taken from cab site who have the forms available .
Yes, my wife and I went yesterday. We changed our permanente green credit card residency card into a TIE. We had EX23, 790 fee €12, new photographs, passport with copy. We had our index finger prints taken, our residency card retained, we were given a temporary piece of paper to tide us over until we can collect the actual cards within the next 45 days. All very straightforward.