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Bankia online banking

Posted: Tue Sep 24, 2019 2:55pm
4 replies86 views2 members subscribed
Bilbo

Posts: 30

Location: San Luis

Joined: 14 May 2019

Bankia online banking. Is anybody with this? Apparently they need two forms of id to get on line. A SMS message/ code. Does the code they send have to be entered somehere and sent back to them? I am using Ipad. Will be glad of any help.

jimtaylor

Posted: Tue Sep 24, 2019 4:11pm

jimtaylor

Legendary helpful member

Posts: 5612

8739 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Tue Sep 24, 2019 4:11pm

Yes, I've used them for years. Log in used to be just passport number and PIN, but the EU have now introduced the requirement to solicit an SMS message to your mobile phone, and you enter the number contained in that on the log in page. We also have a UK account with Royal Bank of Scotland, and RBS introduced the SMS system a few weeks ago. All banks and financial entities in the EU should now be operating that system.

Bilbo

Posted: Tue Sep 24, 2019 4:43pm

Bilbo

Original Poster

Posts: 30

Location: San Luis

Joined: 14 May 2019

Posted: Tue Sep 24, 2019 4:43pm

Thanks so much. Will register phone now. Just wasnt sure where the sms/ code/  message had to go to. 

Bilbo

Posted: Wed Sep 25, 2019 3:14pm

Bilbo

Original Poster

Posts: 30

Location: San Luis

Joined: 14 May 2019

Posted: Wed Sep 25, 2019 3:14pm

Registered phone with bank. Now bigger problem. The bankia motive onscreen, cluck it, it briefly opens with my name, then disappears. Nitice continualky comes on to update the app. Cant update it any further, anyone else stuck on this?

jimtaylor

Posted: Wed Sep 25, 2019 3:43pm

jimtaylor

Legendary helpful member

Posts: 5612

8739 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Wed Sep 25, 2019 3:43pm

I don't use the app so can't help. Unless anyone else has overcome the problems you're having, all I can suggest is that you uninstall it, and then reinstall it from Google Play or the App Store, as appropriate. That would flush out any data that might be hindering its function, and would give you an up to date version.

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Blacktower Financial Management
Airport Service Taxi Mil Palmeras  Torre de la Horadada
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