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On-line electricity with Iberdrola

Posted: Sat Jun 9, 2018 4:48pm
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Posts: 68

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Location: Torrevieja

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Is anyone experiencing problems viewing their current consumption and forecast of next bill due on Iberdrola's website?.Up until now we have been able to access and view both without any problem but now cannot.A reply from Iberdrola states that the distributor has not sent the relevant figures to them but that they will contact them and ask for the distributor to switch the feature back on and say this could take a full billing period to be rectified.Our property is in Jardin del Mar V.

Posted: Sun Jun 10, 2018 4:32am

jimtaylor

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Posted: Sun Jun 10, 2018 4:32am

It's not a feature I use, but I've just checked and it comes up with an error message saying they can't produce the information.

I've also checked the Iberdrola Distribution website, and that shows my hour by hour consumption as normal.

Posted: Sun Jun 10, 2018 1:12pm

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Posted: Sun Jun 10, 2018 1:12pm

Do you have a link for the distribution site,or is it available via the normal login

Cheers

Dave

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Posted: Sun Jun 10, 2018 1:40pm

paulsav

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Posted: Sun Jun 10, 2018 1:40pm

I too would like a link for the distribution site, having recently been changed to a smart meter. I have just received a 1 month bill when it used to be bimonthly, have they just changed it?

Pauline.

Posted: Sun Jun 10, 2018 1:50pm

jimtaylor

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Posted: Sun Jun 10, 2018 1:50pm

If you're on a smart meter you get a monthly bill.

Iberdrola Distribution is a different setup. Go to:

https://www.iberdroladistribucionelectrica.com/consumidores/inicio.html

and click on REGISTRATION.

In the first field, enter the CUPS (USPC) number without spaces.

The rest is fairly intuitive.

Posted: Sun Jun 10, 2018 6:16pm

Linda55

Original Poster

Posts: 68

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Location: Torrevieja

Joined: 13 Jan 2018

Posted: Sun Jun 10, 2018 6:16pm

Thought you might have to register Jim. We get monthly bills so must have a smart meter. Will give it a try. 

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