Posted: Tue Sep 24, 2019 2:03pm
While the terminology might vary if the indicator is reset after a service there are no circumstances in which it should reappear in just 3000km.
This begs one of two questions - or both.
1. Why was the reset not done, it can be done by an owner so a dealer has no excuse for not doing it.
2. The claimed service was never done and you were at best misled and at worst or lied to, remember a stamp in a service book does not of itself prove anything.
Personally then I'd be going back to the dealer and in the absence of convincing answers to those questions be demanding a new and free service, including a proper reset of the warning.
If that's not practical then have a service carried out by VW dealer then send the bill to the dealer you bought the car from with a letter justifying it.
For reasonably conclusive proof of how long (in terms of engine running time) the oil has been in the engine you can have it analysed for not much money.