Smart phone help
Posted: Thu Oct 12, 2017 8:06pm
Hi,
Can any geeks out there help.
I have a smart phone and the screen has frozen and unable to do anything
Its a doogee x5
Thanks
Robert
Press the volume down button and the power button at the same time, and keep pressed until it powers off. Works on most android
Posted: Thu Oct 12, 2017 9:02pm
robwatson2 wrote on Thu Oct 12, 2017 8:06pm:
Hi,
Can any geeks out there help.
Read more...
I have a smart phone and the screen has frozen and unable to do anything
Its a doogee x5
Thanks
Robert
Thanks,
Tried that process a few times , didn't work
Posted: Fri Oct 13, 2017 5:08am
Legendary helpful member
Other options I assume you've tried:
Press and hold the power button.
Press and hold the power button and volume up button.
Then try doing the above two methods with the phone plugged into a computer.
Let it discharge completely, at which point it should power off.
Disconnect and reconnect the battery if that's possible.
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Posted: Fri Oct 13, 2017 6:14pm
Thanks for your help but still not working, so it's back to Amazon for a full refund
Posted: Sun Oct 15, 2017 2:13pm
Helpful member
Never heard of this type of phone, but if you press down the home and volume buttons then insert into a bucket of water until it rusts, you can then purchase a decent phone:-)
Posted: Sun Oct 15, 2017 2:34pm
Thanks for your help, take it you've tried this method before.
Did it work for you?
Posted: Mon Oct 16, 2017 3:53pm
Helpful member
An old Motorola, worked so well I ended up with an i phone
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