cp wrote on Sun Sep 20, 2020 11:59am:
Thank you. I have a Flexplus account. Did you phone them to check you were covered?
Yes. Well before we travelled my friend phoned and they said we were covered.
I need clarification so also phoned and recorded the call (after advising them).
Our plans changed as we were originally travelling on flights made before Covid so when easyJet cancelled and we made new flights in August with Ryanair I phoned again.
I explained that we were travelling against government advice but cover is still as explained previously.