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Hi, has anybody had problems with AVATEL TV, we have had issues with picture breaking up and freezing for approx a month. We have called them and e mailed them, keep getting told that it will be sorted in next few days, still not resolved.
Thanks 😊
Hello
Nothing works better than going into the office. E mails are far too easy to ignore in Spain & generally are, I never send them. Call in,tell them,(politely) that you have found an alternative supplier & if the issue cant be resolved, reluctantly you will have to change companies.
Cheers
Elinspain
Posted: Mon Jan 23, 2023 9:56pm
elinspain wrote on Mon Jan 23, 2023 3:03pm:
Hello
Nothing works better than going into the office. E mails are far too easy to ignore in Spain & generally are, I never send them. Call in,tell them,(politely) that you have found an alternative supplier & if the issue cant be resolved, reluctantly you will have to change ...
Read more...
...companies.
Cheers
Elinspain
Thank you, yeah that will be our next step .
Thanks again 😊
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Posted: Tue Jan 24, 2023 9:03am
Shav wrote on Mon Jan 23, 2023 2:55pm:
Hi, has anybody had problems with AVATEL TV, we have had issues with picture breaking up and freezing for approx a month. We have called them and e mailed them, keep getting told that it will be sorted in next few days, still not resolved.
Thanks 😊
Contact them on Facebook Messenger - we've always had pretty fast action from Avatel via this route. Good luck.
Posted: Tue Jan 24, 2023 9:41am
Pauline39 wrote on Tue Jan 24, 2023 9:03am:
Contact them on Facebook Messenger - we've always had pretty fast action from Avatel via this route. Good luck.
Thank you, we got a really quick reply via e mail, just said was being treated as priority and will be resolved asap.
Thanks 😊
Posted: Sun Jan 29, 2023 11:47am
Shav wrote on Tue Jan 24, 2023 9:41am:
Thank you, we got a really quick reply via e mail, just said was being treated as priority and will be resolved asap.
Thanks 😊
Hi, just a few days after post, tv seems ok 😁. Thanks for the replies
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