Can anyone recommend a good internet /tv provider in Altea?

We have been in Altea for a few months now and went with a company called AeroMax.es. We signed up with them through a local company called Info-Altea in town.

Sadly, the support from both companies is awful. They both take your hard-earned money and offer the worst support and service imaginable. 

We went for the highest package AeroMax.es offer that costs 60€ per month. The installation was over 200€.

Within the first few days our internet was offline, I contacted the AeroMax.es support helpline only to find and automated message notifying me they only work Monday-Friday from 9am-6pm! I had no internet for several days after paying out over 260€! Sadly, the problems continued and I decided to go with another company for when the AeroMax.es service was down. I signed up with Movistar 4g through a company called TIEKOM. They claim to offer internet for expats.

I pay a further 60€ to them for a slow 4G connection that also suffers downtime although it’s a little more stable than AeroMax.es. The support from TIEKOM was good at first but as soon as I signed up the support is much harder to get an answer from. Sadly, this seems an all to common experience here in Spain but thankfully we have forums to let others know about our experiences. I would advise users to avoid both these companies and keep researching, if you find any good, reliable companies please share!

aeromax. If you are new customer, you will get: activation, installation, router wifi, 3 months all for free. aeromax is the only Internet provider that offers 100 Megs in the area of ​​the old town of Altea

Have a look:

https://goo.gl/15Ywsw

Call Telitec  ask about there 4G system i have it and cannot fault it

You should go with Avanza Internet, cheap and good, you will get free installation - 200 tv channels and min.300 Mb up/down for 29.99 € a month. Check out the web-site for your self. https://www.avanzatel.es/en/index.htm

Hi,

We can't help you with the internet - though we can assist with TV services.  We are a long established company based in Costa Blanca South offering TV installation & maintenance services for over 10 years.

TV Packages & latest hardware available for all terrestrial and premium content.

Paul

www.televisiontechnology.eu

www.facebook.com/televisiontechnology

865774055

Yes we have also been using Avanza Internet very good.

Thanks guys. After trying many different providers Im with an English speaking company that deals with MoviStar. I have been on 600mb for the last 9 months and its been perfect :)