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Paying a parking fine

Posted: Mon Jan 31, 2022 1:43pm
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Posts: 16

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Location: Benitachell

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Hi we traveled to Spain by ferry a week ago . I had booked a Hotel in Teruel with parking for the Sunday night. On arrival the receptionist said that their carpark was full but gave us a map saying we could park for free on the road. When we went to collect the car in the morning we had a 60 euro fine. It is a small print out with a QR code. See photo. But I can't pay it online as it doesn't like our email addresses and says they aren't valid. It also wants a 12 digit code and there isn't one. I've tried to pay it at the Post Office and the bank here in Moraira as suggested on the website but they say I can't pay it with them but to wait for it to come to my home address. Our British car is registered in England and we won't be back until April any ideas? I'm supposed to pay within 20 days. Thanks Jill

Posted: Tue Feb 1, 2022 10:20am

DEP003

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Posted: Tue Feb 1, 2022 10:20am

Hi, find where your local Suma office is and go pay directly to them. 

Posted: Thu Feb 3, 2022 10:57am

JillG

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Location: Benitachell

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Posted: Thu Feb 3, 2022 10:57am

Thanks I'll give this a try 👍

Posted: Thu Feb 3, 2022 11:03am

DEP003

Helpful member

Posts: 147

star104 helpful points

Location: Moraira

Joined: 13 Oct 2021

Posted: Thu Feb 3, 2022 11:03am

JillG wrote on Thu Feb 3, 2022 10:57am:

Thanks I'll give this a try 👍

If your in the Teulada area, its in Teulada on the right as you enter a few shops down.  Good luck

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Posted: Tue Feb 8, 2022 5:27pm

JillG

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Posted: Tue Feb 8, 2022 5:27pm

DEP003 wrote on Thu Feb 3, 2022 11:03am:

If your in the Teulada area, its in Teulada on the right as you enter a few shops down.  Good luck

I've tried the Suma office. They only deal with the Alicante province. I've been on the Teruel town hall website but can only make a personal appointment and none are available.

They don't half make it tricky! 😁

Posted: Tue Feb 8, 2022 6:30pm

DEP003

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Posts: 147

star104 helpful points

Location: Moraira

Joined: 13 Oct 2021

Posted: Tue Feb 8, 2022 6:30pm

JillG wrote on Tue Feb 8, 2022 5:27pm:

I've tried the Suma office. They only deal with the Alicante province. I've been on the Teruel town hall website but can only make a personal appointment and none are available.

They don't half make it tricky! 😁

Yeap! Thats Spain for you!!!! Sorry, but I cant offer any other solutions to help you resolve this.

Posted: Wed Feb 9, 2022 5:22pm

JillG

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Posts: 16

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Location: Benitachell

Joined: 8 Jan 2021

Posted: Wed Feb 9, 2022 5:22pm

DEP003 wrote on Tue Feb 8, 2022 6:30pm:

Yeap! Thats Spain for you!!!! Sorry, but I cant offer any other solutions to help you resolve this.

Guess what good news? I phoned the town hall and when I said I wasn't in Teruel and I was from England they said I didn't need to pay it. So maybe it was just too much hassle for them as well.😃

Posted: Wed Feb 9, 2022 6:16pm

DEP003

Helpful member

Posts: 147

star104 helpful points

Location: Moraira

Joined: 13 Oct 2021

Posted: Wed Feb 9, 2022 6:16pm

JillG wrote on Wed Feb 9, 2022 5:22pm:

Guess what good news? I phoned the town hall and when I said I wasn't in Teruel and I was from England they said I didn't need to pay it. So maybe it was just too much hassle for them as well.😃

Wish they took that attitude with me when I got 4!!!

Well done and pleased that its all been resolved.  Dont get caught out next time your over.

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