Mum and Dad have new mobile phones and need help to set them up can anyone help with info
Thanks
Posted: Mon Sep 14, 2020 10:31pm
Super helpful member
If the phones are really new they should have intuitive instructions in various languages, though setting up can result somewhat stressy. Or, ask your grandkids.
Hi Wintongirl, and welcome to the Forum 👍
How about suggesting they tap into Google the make of phone followed by the words ' setting up from new '
The search may bring up step by step YouTube tutorials on it.
Worth a try !
LeckyLes
Wintongirl wrote on Mon Sep 14, 2020 8:50pm:
Mum and Dad have new mobile phones and need help to set them up can anyone help with info
Thanks
What phones do they have and what phone network are they trying to connect to? Or is it the wifi you want to set them up on? I might be able to find some YouTube tutorials for you as LeckyLes has suggested above.
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Posted: Tue Sep 15, 2020 12:49pm
Very helpful member
The shop they bought them from should help. Failing that the nearest adolescent!
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Wintongirl wrote on Mon Sep 14, 2020 8:50pm:
Mum and Dad have new mobile phones and need help to set them up can anyone help with info
Thanks
Hi Wintongirl
I’m assuming that neither you, nor grandchildren (?) are in a position to help; maybe you’re in the U.K. or at least, not in Spain.
If the phones were bought locally, as janiceroquero suggests, perhaps they would be able to help.
If they were bought online, it might be rather more problematic. Hopefully a forum member from Busot (I’m assuming that’s where your parent are) will spot the post and offer assistance.
It can be really difficult for older people. What seems so easy for the young can be really problematic. Fingers crossed 🤞🤪🥂
Posted: Wed Sep 16, 2020 12:24am
Angebadge wrote on Tue Sep 15, 2020 11:56pm:
Hi Wintongirl
I’m assuming that neither you, nor grandchildren (?) are in a position to help; maybe you’re in the U.K. or at least, not in Spain.
Read more...
If the phones were bought locally, as janiceroquero suggests, perhaps they would be able to help.
If they were bought online, it might be rather more problematic. Hopefully a forum member from Busot (I’m assuming that’s where your parent are) will spot the post and offer assistance.
It can be really difficult for older people. What seems so easy for the young can be really problematic. Fingers crossed 🤞🤪🥂
We are in the UK and have been on the internet and have tried explaining through skype ideally we would have been with them to set up the phones Mum has been very unwell and been in hospital several occasions ( Not Covid 19 )
Wintongirl wrote on Wed Sep 16, 2020 12:24am:
We are in the UK and have been on the internet and have tried explaining through skype ideally we would have been with them to set up the phones Mum has been very unwell and been in hospital several occasions ( Not Covid 19 )
I’m so sorry mum has been unwell. I really do appreciate how difficult it is to manage things at arms length, to say nothing of the worry. I’m ever the optimist; hopefully someone will offer help.
Just a shot in the dark. Is there a local U3A? Maybe someone there might be able to assist😘🥂
Posted: Wed Sep 16, 2020 3:57pm
Wintongirl wrote on Mon Sep 14, 2020 8:50pm:
Mum and Dad have new mobile phones and need help to set them up can anyone help with info
Thanks
Hi there,
What phones are they?
If you can tell me I might be able to put a step by step guide together if they can't find one online
colette
Posted: Thu Sep 17, 2020 9:17pm
Thank you for support and advice someone was able to help and Mum's phone is up and running ( She text this morning )
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