Posted: Fri Feb 23, 2024 9:01pm
Times may have changed, but in respect of utilities, I was able to change my bank details on-line (via my on-line account) with Iberdrola. However, with Hidraqua while I also had an on-line account with them, you had to email them to change your bank details.
I managed my bank account move such that I did not close my Sabadell account until I'd seen a direct debit go out of my new bank account for the electric, water and TV/internet.
I'd provided my changed bank details to SUMA and given that at the time that was taken annually, I took a chance that they'd updated it and closed my Sabadell account. IIRC I was able to check on-line that they had updated my bank details so I knew it was going to work out fine.