Internet
Posted: Thu Mar 14, 2024 9:18am
I am with no limits and haven’t had any internet since yesterday. They are not answering the phones. Does anyone know what the problem is ?
Posted: Thu Mar 14, 2024 4:39pm
Helpful member
They are famous for hiding when the going gets tough.
Pete
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Posted: Thu Mar 14, 2024 4:47pm
It’s back on now, thank you.
Posted: Thu Mar 14, 2024 6:21pm
Helpful member
It's interesting you say that - they find it very difficult to hide from you when they have an office you can walk into (and when it's less than 5 minutes from my house then that's very helpful!
I've always found them responsive to my arrival!
What I would say is that there is quite often only one or two people in the office so if something goes wrong for everyone (i.e. all their customers lose internet), I suspect it's nigh on impossible to get through to them on the phone.
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