How to obtain Digital certificate - Page 2

This won't help you now given what happened to your computer, however I keep a copy of my digital certificate on a flash drive in the house just in case I suffer some form of catastrophic IT failure.

I had to renew mine in October (which would suggest to me I originally got in Oct-20 which seems so long ago - I got it at the town hall in Playa Flamenca having booked an appointment online. At that time you had to stand outside the town hall until you were called in as we were still in the midst of the COVID pandemic - thankfully the weather on the day in question was lovely as I recall!)

While it's only 4 or so months ago since I renewed, the instructions sent via email worked and it was a relatively quick process to do. One thing it took me a short time to realise is the new certificate doesn't overwrite the old one - but it does invalidate it. So, unless you delete the old certificate from the computer, it always tries to apply the now invalid old one and doesn't let you log-in to whichever service you are trying to access.

I have already deleted my original corrupted one. When we get the new ones I will make a couple of external copies for us.

I had to queue for my first one 3 times, First they got my name wrong, 2nd time email address was wrong, 3rd time I managed to sneak in and get it sorted finally!

 Finally today we went to our appointment and after 20 mins we had everything done, the code is now only 10 symbols long in 2 groups of five. Less prone to mistakes. Have spent the last hour or so getting the certificates. (Firefox didn't work) Chrome was OK.  

After the installs I went to the Torrevieja Ayuntamiento site to try and get a certificate of empadronameinto individual. This was a bit daunting but finally I seemed to have done it and got an email receipt of my request at 17:17. It says elsewhere on the site  that the certificate should be issued by 15 minutes. It is now 18:30 and nothing has arrived, maybe it is within working hours, I will see tomorrow!

M

Hi M, I went to the SUMA today and they applied and got a new certificate and have given me a two page document which has a password. I thought that was that but had a email from the Agency to login on their website. What do I do now as their website doesn’t seem to be a safe site when I tried to renew the one before on my son’s lap top. Thanks Janet

I can't recall what we did, just followed the instructions that we received, Many reasons for site status reporting as dodgy. Go and ask them!

Good luck

M