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Customs Charges
Helpful member
I ordered some necessary medical equipment that I need from the USA. I used to obtain medical equipment from Torrevieja University Hospital, but it stopped for some reason. The items in question are Silicon Hyperallegenic Urinary Catheters. I am allergic to ones made of latex and can experience a lot of pain.
My sister-in-law purchased the Medical items on my behalf. The box arrived at the Customs Clearance Centre at Barajas and I was asked to pay the Customs duty of 74 euros for clearance. I paid and then was told that they were denied clearance. They said the item would be returned to the sender and I could claim the Duty back.
What they failed to do was to give details of how to claim the Customs Duty. I neither have an address nor a phone number. Can anyone help???????????
