GOLDCAR BEWARE - Driving, hiring, buying and owning a car in Villamartin - Villamartin forum - Costa Blanca forum in the Alicante province of Spain
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GOLDCAR BEWARE

Posted: Tue Nov 28, 2023 4:11pm
16 replies8 members subscribed
El Galan

Posts: 32

19 helpful points

Location: Villamartin

Joined: 4 Apr 2016

I hired a car last Monday for a week returned it full of fuel, I received an email saying the seats were stained and it required a clean so were going to charge me 150 euro's.

The car was the same as I collected it I was the only user and had no passengers and did not soil the seats as they suggested so watch out the fraudsters are back take care to check everything even if you have full cover as I did.

aitchc1401

Posted: Tue Nov 28, 2023 6:15pm

aitchc1401

Legendary helpful member

Posts: 1908

2060 helpful points

Location: Los Dolses

Joined: 15 Mar 2018

Posted: Tue Nov 28, 2023 6:15pm

Hi,

    if you are a regular reader of this forum you will have sees that Goldcar complaints are fairly common. Hopefully by now everyone should know their reputation.

Rgds,

Aitch. 

Andyblades

Posted: Wed Nov 29, 2023 10:34am

Andyblades

Helpful member

Posts: 60

50 helpful points

Location: La Zenia

Joined: 26 Feb 2019

Posted: Wed Nov 29, 2023 10:34am

I cannot believe anyone still rents from this con firm as the reviews are very poor and have been for years 

El Galan

Posted: Wed Nov 29, 2023 3:03pm

El Galan

Original Poster

Posts: 32

19 helpful points

Location: Villamartin

Joined: 4 Apr 2016

Posted: Wed Nov 29, 2023 3:03pm

Well I have rented from them throughout this year with no problem all from Murcia as the choices are limited but the one mentioned was from Alicante.

Any suggestions then for another hire company?

aitchc1401

Posted: Wed Nov 29, 2023 9:48pm

aitchc1401

Legendary helpful member

Posts: 1908

2060 helpful points

Location: Los Dolses

Joined: 15 Mar 2018

Posted: Wed Nov 29, 2023 9:48pm

El Galan wrote on Wed Nov 29, 2023 3:03pm:

Well I have rented from them throughout this year with no problem all from Murcia as the choices are limited but the one mentioned was from Alicante.

Any suggestions then for another hire company?

Hi, I have not hired cars for some years in Alicante as I now own a car that I park at the airport. 

You'll have a better chance of getting  recommendations if you start a separate post and ask for car hire suggestions.

In the recent past I have seen people on here recommending Coys and Lara:

https://www.coysrent-a-car.com/

https://laracars.com/

Rgds,

Aitch.

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Paddy H

Posted: Thu Nov 30, 2023 7:45pm

Paddy H

Helpful member

Posts: 115

125 helpful points

Location: Villajoyosa

Joined: 25 Jan 2020

Posted: Thu Nov 30, 2023 7:45pm

My friend recently had similar experience with Firefly, so another one to avoid.

From personal experience I can recommend 

Edirentacar 

Centauro

Wiber

El Galan

Posted: Fri Dec 1, 2023 5:34pm

El Galan

Original Poster

Posts: 32

19 helpful points

Location: Villamartin

Joined: 4 Apr 2016

Posted: Fri Dec 1, 2023 5:34pm

Thanks for the information your thoughts and suggestions are appreciated.

I am in the process of getting a refund from Goldcar so will let you know how it goes.

Rosei2201

Posted: Sun Dec 3, 2023 7:00pm

Rosei2201

Helpful member

Posts: 65

57 helpful points

Location: Villamartin

Joined: 4 May 2017

Posted: Sun Dec 3, 2023 7:00pm

El Galan wrote on Wed Nov 29, 2023 3:03pm:

Well I have rented from them throughout this year with no problem all from Murcia as the choices are limited but the one mentioned was from Alicante.

Any suggestions then for another hire company?

I often hire from Alicante Airport with OK mobility car hire. You tend to get pretty new cars and there isn’t too much hard sell to buy their expensive fully comp insurance. I am a member of their loyalty club and get email updates when they have special offers. Like most (not all),  car hire at Airports you need to go round the car fully when you pick up, (preferably with a torch or phone light) to check for any damage, including inside.  if you spot damage , or scratches including the alloy wheels, take photos BEFORE you leave the car park. It’s a bit arduous but that 5-10 minutes will help you avoid any attempts to try and charge you for any existing damage. Several car firms have tried it on, but when I have shown them date stamped photos they give in any attempt to claim. 
Finally if you are a frequent visitor buy the car hire excess insurance in the UK online, only about £40 for the year, and they do pay out if you have a genuine claim. 😎 

MarinaDenia

Posted: Mon Dec 4, 2023 10:45am

Posts: 31

30 helpful points

Location: Denia

Joined: 30 Nov 2023

Posted: Mon Dec 4, 2023 10:45am

They are a truly awful company.  Ive had the misfortune to have deal with them in the past.

Mac59

Posted: Mon Dec 4, 2023 2:06pm

Posts: 56

10 helpful points

Location: Rojales

Joined: 18 Sep 2022

Posted: Mon Dec 4, 2023 2:06pm

El Galan wrote on Fri Dec 1, 2023 5:34pm:

Thanks for the information your thoughts and suggestions are appreciated.

I am in the process of getting a refund from Goldcar so will let you know how it goes.

Do you Spain is by far the best website to hire from,on a personal basis we’ve never had an issue with them, straight forward and very helpful.

Get excess insurance from an independent insurance company though,way cheaper than anything the rental companies offer.

Good luck


Mac

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