Paolo51 wrote on Sat May 7, 2022 1:46pm:
Don’t forget there are standing charges just like in the UK, check them and the consumption on the bills.
Hi
Im not in Spain , a d mine are 19 euros so that will be the standing charge
Posted: Sun May 8, 2022 11:42am
Helpful member
Gloria68 wrote on Sun May 8, 2022 11:40am:
Hi
I rang them, abd spoke over the phone, sent the form back and it was reduced, try ringing them,
Thanks Gloria , they’ve not been at all helpful x
Posted: Sun May 8, 2022 12:48pm
Helpful member
Darcra wrote on Sun May 8, 2022 11:50am:
Thanks Gloria , they’ve not been at all helpful x
Hi,
You mentioned that there are bills, which in turn should give you a breakdown of charges and what those charges are for. You mention bills of €99, €163 and €79 - but what does this equate to on the bill. If there are charges on the bills for a number of units of electricity used, then if as you say everything is switched off, then it sounds like either someone is using your son's apartment or someone is bypassing the meter. If your son is still here, it would be worthwhile making sure that everything is turned off and checking to see if there is any movement on the meter. Of course he might well have already done this.
Regards,
Bob
Posted: Sun May 8, 2022 1:13pm
Legendary helpful member
At those prices, it HAS to be unit consumption. If Iberdrola have run checks and say there is no fault with the meter and the supply has not been hijacked, then either something like aircon has been left switched on or an appliance is draining the supply. The most likely answer is that someone is gaining entry and using the power.
Posted: Sun May 8, 2022 2:11pm
Helpful member
Bimblebob wrote on Sun May 8, 2022 12:48pm:
Hi,
You mentioned that there are bills, which in turn should give you a breakdown of charges and what those charges are for. You mention bills of €99, €163 and €79 - but what does this equate to on the bill. If there are charges on the bills for a number of units of electricity used, then if as...
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... you say everything is switched off, then it sounds like either someone is using your son's apartment or someone is bypassing the meter. If your son is still here, it would be worthwhile making sure that everything is turned off and checking to see if there is any movement on the meter. Of course he might well have already done this.
Regards,
Bob
Hw could ask for bills to be emailed and can see as you say any movement I just get emails ,I don’t have apps , I think-the same someone is using or by passing, ,
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Posted: Sun May 8, 2022 2:13pm
Helpful member
Darcra wrote on Sat May 7, 2022 11:05am:
Our sons own an apartment in Campoamor, no one has been there since last September, but the last 3 months electric have been 99 euro, 163 euro and the last one 79 euro. The6 have had it check3d out and told that there are no faults and they can only take it forward at their own expense, sur...
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...ely this is so wrong. One of my sons has flown out there last Thursday and actually went to Iberdrola and they said there is nothing wrong, no faulty meter or anyone tapping in our electric. There has definitely not been anyway squatting in there, anyone any idea what to do next, all people keep saying is ‘well it’s Spain’ I’m sorry you should not be paying these extortionate prices just for standing charge, nothing is switched on.
HELP
If you look on your bill it will show how many kWh have been used during the relevant period, so if someone is getting in and using your flat it will show. If it shows that power has been used in the flat, it's time to change the locks.
Next time you leave pull out the main fuse next to the meter and totally isolate the flat, you should then only see the standing charge on your bill. It is unlikely any interlopers will carry a spare fuse.
Gloria68 wrote on Sun May 8, 2022 2:11pm:
Hw could ask for bills to be emailed and can see as you say any movement I just get emails ,I don’t have apps , I think-the same someone is using or by passing, ,
Thanks Bob for your input, he is coming home today and has turned it all off at the mains.
He will be keeping an eye on the next bills.
It’s just so frustrating when they say there is nothing wrong, common sense should tell them those amounts are wrong when nothing is left switched on.
Posted: Sun May 8, 2022 4:04pm
Helpful member
Darcra wrote on Sun May 8, 2022 3:52pm:
Thanks Bob for your input, he is coming home today and has turned it all off at the mains.
He will be keeping an eye on the next bills.
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It’s just so frustrating when they say there is nothing wrong, common sense should tell them those amounts are wrong when nothing is left switched on.
I am afraid that part of your learning curve living in Spain is that common sense does not apply here and trying to deal with 'authorities' is like pushing water up hill and a more intransigent nation I have never encountered.
Everything is a battle.
Since I moved here a number of years ago I don't think I can ever remember a week when something did not turn out to be a hassle.
Classic man wrote on Sun May 8, 2022 4:04pm:
I am afraid that part of your learning curve living in Spain is that common sense does not apply here and trying to deal with 'authorities' is like pushing water up hill and a more intransigent nation I have never encountered.
Everything is a battle.
Read more...
Since I moved here a number of years ago I don't think I can ever remember a week when something did not turn out to be a hassle.
That’s the trouble, it’s only used for holidays, since my husband and I, because of I’ll health, can’t go anymore. We used to spend months at a time there and have some lovely memories and made some lovely friends.
Never mind make the most of the lovely weather, Bob, lovely speaking to you . Bye
Posted: Sun May 8, 2022 4:23pm
Helpful member
Good luck. I hope you get it resolved. Bye
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