Iberdrola stitch up - Page 7

Alfapash wrote on Thu May 12, 2022 4:53pm:

Have you actually told your Close friends with the keys about this and if you did what was their reaction? 

I had a couple on my Community who were very friendly with another couple who lived across the road on a different Community, the woman was actually their President. They had the keys to my couples house and so they knew exactly when they were coming over and used to get it ready for when they we...

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...re coming over. They even paid them. One day my friends who live there permanently, were walking up the road in the evening to go out, as they got nearer, they could see water was pouring from the upstairs terrace of the master bedroom. They immediately phoned me and I contacted the owners. It turned out the so called friends were using their car, renting the house out and using it for visits by friends. One vistor had left a tap on and flooded the place. Needless to stay that was the end of their friendship and it later transpired they had done the same with other peoples holiday homes. Within a few months they had left and returned to the UK.

I really hope for your sake these friends haven't been up to what many on here think, but I'll be surprised if they haven't.

Stephanie86 wrote on Thu May 12, 2022 5:13pm:

As we are all now completely bewildered as to the cause, maybI ask you to advise us when the problem is resolved?

Hildaham wrote on Tue May 10, 2022 6:20pm:

Hi

Our bill was high, but we reduced the watt from what it was to 2. We experience power cuts, went back and took it up to 3 Watts since we started to live in the house full time and began using more appliances regularly and at the same time.We had to pay a small amount for the change because it was...

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... seen as a new contact. The bill has come down.  This could be one option for you since its a holiday home.

OldSalt wrote on Wed May 11, 2022 6:42pm:

I have an apartment in Guardamar. When I purchased the flat, I was put on a potential of 5.6 KW.   The standing charge every month is a multiple of the potential and the days in the month. Even when all was switched off when I was in England, my bill was never less than 30 euros a month...

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....  Once I understood how the standing charge was calculated, I lowered the potencia. to 3 Kw, i recall, it cost me 10 euros. My plan was to see if I could live with it that low without the mains tripping out all the time. If that was going to be the case, I was prepared to up it to 3.5kw. In the event we have only had 2 outages  in 2 years.

The really good news is my standing charge is under 15 euros.  I had considered reducing it down to 1 kw for the period i was in the UK as i dont really wish to pay for it whilst not using it. 

Get the app, it is really easy to change the level

Davemay99 wrote on Sat Jul 23, 2022 12:44am:

Hi. 

If you had reduced to 1kw would you have to pay a charge for them to increase it back when you are there as a  change of contract? 

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Thank you 

Dave

Darcra wrote on Sat Jul 23, 2022 12:02pm:

HI wrote on here months ago about our two sons who own an apartment on Campoamor. They were being charged extortionate amounts of electricity when no one was staying there and everything was switched off.  My son tried talking to Iberdrola and they said they would check the meter.  Said...

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... there was nothing wrong and he would have to pay to take it further. 
He finally went out for ten days, did loads of detective work himself taking photos of his meter in apartment and when security opened up the room where all the meters are he found that he has been paying for next doors apartment, only finding out because when he quoted the number on the meter it was wrong.

He has been wrongly charged for five years , the reason he didn’t notice until recently was because we, his parents, used to stay out there at least five times a year for six weeks at a time.  It was when we had to stop going through I’ll health and nobody was staying there that he realised the bills were 99 euros, 163 euros etc.

He is still having a nightmare getting Iberdrola to sort this out, they are making all sorts of excuses ie, can’t get into the electricity room, when security who are nearby can let them in. He now has the President trying to help him after all this time.  Disgusting.

Everybody on here we’re sure that someone was letting themselves in but we knew our only friends out there who had keys who NOT do that.

Will let you know the outcome, if ever there is one.

Darcra wrote on Sat Jul 23, 2022 12:02pm:

HI wrote on here months ago about our two sons who own an apartment on Campoamor. They were being charged extortionate amounts of electricity when no one was staying there and everything was switched off.  My son tried talking to Iberdrola and they said they would check the meter.  Said...

Read more...

... there was nothing wrong and he would have to pay to take it further. 
He finally went out for ten days, did loads of detective work himself taking photos of his meter in apartment and when security opened up the room where all the meters are he found that he has been paying for next doors apartment, only finding out because when he quoted the number on the meter it was wrong.

He has been wrongly charged for five years , the reason he didn’t notice until recently was because we, his parents, used to stay out there at least five times a year for six weeks at a time.  It was when we had to stop going through I’ll health and nobody was staying there that he realised the bills were 99 euros, 163 euros etc.

He is still having a nightmare getting Iberdrola to sort this out, they are making all sorts of excuses ie, can’t get into the electricity room, when security who are nearby can let them in. He now has the President trying to help him after all this time.  Disgusting.

Everybody on here we’re sure that someone was letting themselves in but we knew our only friends out there who had keys who NOT do that.

Will let you know the outcome, if ever there is one.

Darcra wrote on Wed May 11, 2022 10:44am:

Thanks so much Pauline for all that helpful information I will pass it on to my son, very grateful to you.

wtfamidoinghere wrote on Wed May 11, 2022 1:03pm:

Probably explained already but here's my version:

In the UK, you have leccy to your property. You use a little or a lot. It doesn't matter. You pay for whatever you use. Simple!

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Here, predictably, things aren't so straightforward. You have to anticipate what you might use in order to have the right tariff! The leccy company then puts you on a suitable tariff for that usage.

The problem is if you use more than your tariff permits (air con, tumble drier and electric oven all on at the same time, therefore a large current draw), your mains will trip off. Not really convenient in a modern world! 

Options are to increase your tariff (higher charge) or be careful what appliances are running simultaneously!

It's Spain......