Looking for advice dealing with Amazon.es
Hi friends, I have been dealing with Amazon.es for several years without a problem. However, I bought, what was supposed to be adult chair cushions when they actually turned out to be child's seat covers, possibly for car seats, with bunny rabbit ears. The two covers cost €40 plus delivery. I find out that the seller is Chinese from America. I was given a postal address in Madrid to return the covers, but there was no such address and was eventually returned to me via Correos. The seller does not want to refund me and has asked me to send to their manufacturers in China. I really do not want to pay for a third delivery and I have no idea how to get Amazon directly. A phone number in Spain may not work for me as I get by with the language but cannot freely converse. Does anyone have an email address where I can now get Amazon back involved. I hate being ripped off. But about to give up.