Jan57 wrote on Thu Oct 21, 2021 3:21pm:
Thank you for your help, I am tearing my hair out, I have put in ref number and date of arrival but when I put in time of flight arrival it says invalid time?
My sister had problems trying all sorts of reference numbers, we found her's on the email with the original invoice, as part of the invoice, not the email header/title bit. HOpe that helps.