It's been said many times on here that you rarely have anything positive to say about Spain when you appear on the Forum. I don't recall ever seeing you post anything other than criticism of Spain.
When I moved to Spain I decided to embrace the culture, the ways in which things are done, and to see the bureaucracy and idiosyncrasies here as a minor challenge in my life. ...
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Yes, of course there are occasional customer service issues but I don't get all "Karen" about them. I rise above it. I don't let it irritate me. Spain is so far ahead of the UK in so many ways so I prefer to concentrate on the positives.
I see the odd outraged complaint from disgruntled people but I don't see the same people praising the fantastic roads, the excellent Health Service, the spotless beaches, the low crime rate, etc etc.
I think there are a lot of Brits who moan that things are not like they are at home, well, here's some news, you moved to a new country. Things are going to be different, some better, some not better. I have no statistics to back this up but I do believe the longer you live here the more you are able to understand the way things work and get less agitated by minor issues. Outwardly showing irritation and anger can be very counterproductive in customer service situations here in Spain.
It's interesting that ElinSpain and I have both lived here for several years and we both have recent good experiences of Correos. My Correos is open 12.30-2.00, occasionally the post lady is a bit late because she is out delivering post, opening apartment block doors, putting post in each box, delivering registered mail to the apartment doors for signatures etc etc.
When she's late, when I do get to the counter I sympathise with her - in Spanish - I find that helps with the customer service I receive. For example, one time she put a letter of mine in a neighbour's post box. When I pointed it out she apologised and I smiled back and said no problem. It hasn't happened again.
Understanding the culture of Spain and the Spanish people goes a long way here.
I'm not sure you get that.
Steve