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More about courtesy on the forum

Posted: Thu Mar 7, 2019 9:52am
10 replies504 views6 members subscribed
geoffllo

geoffllo

Helpful member

Posts: 317

387 helpful points

Location: La Marina

Joined: 2 Feb 2017

On Saturday, I spent some time typing out a reply to PeteCPS regarding pool heaters.

He has neither replied nor even marked my post as helpful.

Do any other members share my frustration at this basic lack of courtesy? Failure to acknowledge replies happens often enough to make me worry that 'helpful' members will decide that it's time to not bother anymore.

Geoff.

Villas

Posted: Thu Mar 7, 2019 12:02pm

Villas

Legendary helpful member

Posts: 4336

3517 helpful points

Location: Sax

Joined: 29 May 2017

Posted: Thu Mar 7, 2019 12:02pm

Yes. I will expand later. Villas.

Villas

Posted: Thu Mar 7, 2019 6:06pm

Villas

Legendary helpful member

Posts: 4336

3517 helpful points

Location: Sax

Joined: 29 May 2017

Posted: Thu Mar 7, 2019 6:06pm

geoffllo wrote on Thu Mar 7, 2019 9:52am:

On Saturday, I spent some time typing out a reply to PeteCPS regarding pool heaters.

He has neither replied nor even marked my post as helpful.

Do any other members share my frustration at this basic lack of courtesy? Failure to acknowledge replies happens often enough to make me worry that 'helpful' members will decide that it's time to not bother anymore.

Geoff.

 Can I.(with permission?) Just offer my opinion? I´m; After many years getting used to putting my bread on the table (rather than a side plate). My mother would have given me a scutch (not politoco correcto ahora?) but I learned… (that was UK years ago!)

Always, I was taught to say please & thank you….. (no problem there?)

e.g.: (“would you be so kind as to pass the salt, please?)

Here, en España) …… Sal? (& continue with eating & conversation.)

So many times, I have heard the locals comment that we (that´s UK immigrants say “please & thank you” far too much. (a habit I still have). Opening doors for the members of the opposite (or same sex), elderly, etc.

It took, (years ago), some adjusting when entering a shop, or indeed a lift, that people actually recognise your existence. & say “Buenos dias”.

As regards this forum, yes it would be nice to have a “thumbs up”, but we do not post for that.

We help because it might be helpful or appreciated. (may be not).

I too have posted information, with the intention of helping, only to have a recepricoal question e.g.: “why did you ask this?” (Only this week, someone asking about a pool!)

Manners are important.

All the best all.

Villas.


paulsav

Posted: Fri Mar 8, 2019 2:41pm

paulsav

Super helpful member

Posts: 1376

1011 helpful points

Location: Villena

Joined: 4 Dec 2015

Posted: Fri Mar 8, 2019 2:41pm

I,m afraid I too agree with you, I also get frustrated with the many reply posts saying "thanks for reply". I do spend a lot of time answering where I can, most recently a post asking for finding a paint mixing shop. I spent a lot of time explaining how I diy my own paint colours, at half the price of someone professionally doing it. Whilst it did receive a "thanks for reply", it neither stated was it helpful or would the person even try a diy recipe. Maybe the helful button would not have been hit anyway as the person didnt want to diy. Perhaps if we both sent a gentle reminder to admin reminding members its curteous to reply by hitting the button if they found the reply helpful there would be a lot less thanks for reply messages.

Regards

Pauline.

geoffllo

Posted: Fri Mar 8, 2019 2:59pm

geoffllo

Original Poster

Helpful member

Posts: 317

387 helpful points

Location: La Marina

Joined: 2 Feb 2017

Posted: Fri Mar 8, 2019 2:59pm

Totally agree Pauline. I feel a bit of a fool when I put time & effort into helping someone, only to be completely ignored!

Geoff.

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Cathiejstead

Posted: Fri Mar 8, 2019 3:32pm

Cathiejstead

Helpful member

Posts: 336

490 helpful points

Joined: 20 Jun 2017

Posted: Fri Mar 8, 2019 3:32pm

I havent got a problem with people liking or not thanking me for a helpful post. It may help someone else, so its bitter sweet. 😊

Gilly09

Posted: Fri Mar 8, 2019 9:50pm

Gilly09

Helpful member

Posts: 385

378 helpful points

Location: Rojales

Joined: 23 Jan 2017

Posted: Fri Mar 8, 2019 9:50pm

The question to ask really is to yourself.

Are we offering advice and support to help or for a massive Pat on the back.

Answer respond and move on. Simples.

geoffllo

Posted: Fri Mar 8, 2019 10:12pm

geoffllo

Original Poster

Helpful member

Posts: 317

387 helpful points

Location: La Marina

Joined: 2 Feb 2017

Posted: Fri Mar 8, 2019 10:12pm

Gilly09 wrote on Fri Mar 8, 2019 9:50pm:

The question to ask really is to yourself.

Are we offering advice and support to help or for a massive Pat on the back.

Answer respond and move on. Simples.

Gilly09, I don't think that wanting the courtesy of a mere acknowledgement is anywhere near hoping for a big pat on the back.

But yes, I agree that it's time to "move on".

Geoff.

cp

Posted: Fri Mar 8, 2019 11:48pm

cp

Very helpful member

Posts: 556

529 helpful points

Location: La Mata

Joined: 13 Jan 2018

Posted: Fri Mar 8, 2019 11:48pm

I think it should also be remembered that some forum members are less computer literate than others and so may not be aware of “email etiquette” or even have spotted the helpful button.  Lack of response does not necessarily mean unappreciated.  

geoffllo

Posted: Sat Mar 9, 2019 9:41am

geoffllo

Original Poster

Helpful member

Posts: 317

387 helpful points

Location: La Marina

Joined: 2 Feb 2017

Posted: Sat Mar 9, 2019 9:41am

cp wrote on Fri Mar 8, 2019 11:48pm:

I think it should also be remembered that some forum members are less computer literate than others and so may not be aware of “email etiquette” or even have spotted the helpful button.  Lack of response does not necessarily mean unappreciated.  

I agree with you there cp, some folks are not so computer literate, and that doesn't make them a bad person! However, if they're computer literate enough to post a question, then surely it only takes the same level of literacy to answer it, and even less literacy to read my comment above about marking a post as helpful?

Geoff.

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